Customer Support Representative

Hi,

We have an urgent opening in Agra Location. PFB details If Interested Pl share profiles:

Language- Hindi/ Average English

Inbound Call by Customer and solve queries, register complaints. Proactively keeps up to date on new procedures. Complete understanding of the platform and Products. Complete ability and empowerment to provide end to end resolution (including online and offline if required) Focus on achieving first time right (FTR) for all the handled queries, complaints and requests

Design Ability to find an effective solution in a simple and clear manner. Should proactively keep the customers and stakeholders informed about the issue and take corrective actions accordingly Outcomes To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight

Salary- 10 k in Hand

Looking who can join Immediately.

Location- Agra