Executive - HSEQ

About SmartQ SmartQ is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology. Our mission is clear: to elevate everyday dining into a seamless and meaningful experience. In the last decade, we’ve transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60B global foodservice leader SmartQ continues to push the boundaries of what modern food-tech can achieve. Since our inception in 2015, we’ve become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the world’s largest B2B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.

At the heart of SmartQ is a culture shaped by four core pillars: Great People | Great Food | Great Experience | Greater Good

These values inspire collaboration, innovation, humility, and a relentless pursuit of excellence. To dive deeper into what drives us, explore our cultural pillars on the SmartQ LinkedIn ‘Life’ page. It offers an authentic glimpse into the journey you could be part of: https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewA…

Are you excited to join our team as Executive - HSEQ? SmartQ is looking for an HSEQ Executive to ensure regulatory compliance, implement effective safety procedures, and promote sustainable practices across operations.

In this role, you will leverage your expertise in risk assessment and policy implementation to maintain a safe, compliant, and high-quality work environment. We are seeking a detail-oriented professional with strong regulatory knowledge and a proactive approach to problem-solving.

If you are passionate about food safety and workplace well-being and eager to make a meaningful impact, we invite you to join SmartQ.

Key roles and responsibilities: Develop, update, and deliver HSEQ training materials and maintain a structured training calendar for site staff. Implement the HSEQ framework and ensure compliance with SmartQ standards, SOPs, equipment safety protocols, and statutory requirements across all operating sites. Conduct HSEQ audits, review site performance, and drive corrective actions through structured improvement plans. Prepare snag reports for partner base kitchens and cafeteria counters in coordination with site operations teams. Liaise with client representatives to address HSEQ-related queries, conduct HSE discussions, and introduce best practices and improvements. Evaluate site staff performance against SmartQ HSE standards and provide guidance, coaching, and corrective support as needed. Manage HSEQ and FOSTAC certifications, including audits, renewals, and recertifications across locations. Collect and analyze employee and client feedback to strengthen HSE practices at cafeteria operations. Investigate incidents, accidents, and near misses, and prepare Root Cause Analysis (RCA) along with Corrective and Preventive Action (CAPA) reports.

Qualification: Bachelor's degree in food science, Environmental Science, Occupational Safety, or related discipline. Minimum of 2 years' experience in HSEQ roles, preferably within the food or hospitality industry. In-depth knowledge of HACCP, ISO 22000, OSHA, and applicable local HSEQ regulations. Proven expertise in risk assessment, policy implementation, and conducting audits. Ability to deliver effective training sessions and foster a strong safety-first culture. Excellent communication, analytical, and problem-solving abilities.

Message from CEO: We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.