Digital Account Manager

Experience: 2–3 years (Agency background preferred) We’re looking for an Account Manager who can handle clients, manage projects, and keep work moving smoothly between clients and internal teams. This role sits at the center of client communication, planning, and execution.

What you’ll do:

Be the main point of contact for assigned clients and build strong working relationships Understand client goals and translate them into clear briefs for internal teams Coordinate with design, content, video, and performance teams to get work delivered on time Manage day-to-day communication, timelines, and expectations on ongoing projects Review deliverables before sharing with clients to ensure quality and alignment with the brief Handle feedback, revisions, and approvals without letting timelines slip Track project progress, flag risks early, and help solve problems before they become escalations Support upselling and cross-selling by spotting new opportunities within existing accounts

What we’re looking for:

2–3 years of experience in an advertising / digital / creative agency setup Good understanding of how agency workflows work (briefs, timelines, revisions, delivery) Strong communication skills: clear, professional, and confident with clients Ability to manage multiple projects and priorities at the same time Organized, detail-oriented, and comfortable working in a fast-paced environment Basic understanding of digital marketing, social media, and creative production is a big plus

Why this role matters: You’ll be the bridge between clients and the creative teams. Your job is to make sure clients feel heard, teams are clear on what to do, and work gets delivered on time and at the right quality.