Job Description
About the Company
FirstCry is Asia’s largest omnichannel platform for baby & kids products, and our Middle East division is scaling rapidly across UAE & KSA.
About the Role
We are looking for a high-energy Associate Product Manager – Payments who can optimize checkout performance, improve payment success rates in a multi-currency environment, and leverage AI to enhance product delivery. This role sits at the intersection of Payments, Data, and Customer Experience.
Responsibilities
Own the roadmap for payment modules (ideation to launch)
Create PRDs, user stories & wireframes
Analyze transaction failures, bin-level performance & gateway latencies
Drive payment Success Rate (SR) optimization
Partner with Business, Operations & Engineering teams
Lead QA & UAT cycles for seamless releases
Conduct deep research on ME payment trends (BNPL, COD, digital wallets)
Use AI tools to improve documentation, testing & insights
Qualifications
B.E./B.Tech (CS preferred)
MBA from Tier 1 / Tier 2 institute (preferred)
Required Skills
1–3 years in Product Management (Fintech / E-commerce / Payments preferred)
Strong understanding of Payment Gateways & API integrations
Knowledge of card-bin analysis & multi-currency checkout flows
Hands-on with Google Analytics 4, SQL, Tableau/PowerBI/Looker
Experience with Figma/Miro/Balsamiq
Strong communication & stakeholder management skills
Self-driven, analytical & customer-obsessed mindset
Preferred Skills
Experience in diverse payment ecosystems such as:
Mada
Apple Pay
STC Pay
Directly impact the growth of a fast-scaling international e-commerce business in the GCC region.
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Interested candidates can e-mail directly to
cnt.nilakhi.bhattacharjee@firstcry.in
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.
Job Details
Posted Date:
February 25, 2026
Job Type:
Retail
Location:
India
Company:
FirstCry.com (BrainBees Solutions Ltd.)
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.