Counselor

Position Overview: The Admissions Counsellor plays a key role in supporting prospective students and parents through the admission journey. The position focuses on providing accurate guidance, ensuring smooth coordination of admission processes, and maintaining a positive and welcoming experience for all applicants while following institutional policies and academic standards. ______________ Key Responsibilities: • Guide prospective students and parents by explaining admission procedures, available courses, eligibility criteria, and required documentation through phone calls, emails, and in-person interactions. • Provide continuous support to families during the admission process by addressing queries and ensuring timely completion of application formalities. • Review student applications to verify academic qualifications and ensure compliance with admission guidelines. • Maintain accurate admission records, student data, and documentation in an organized and confidential manner. • Prepare and share regular updates and reports related to admission activities with the Centre Head/Management when required. • Build strong communication with students, parents, colleagues, and external agencies to ensure smooth coordination and resolution of concerns. • Contribute to creating a positive, student-friendly environment that reflects the values and culture of the institution. Requirements: * Minimum 1 to 4 years of experience in academic counselling, preferably in JEE/NEET domain. * Strong communication and persuasion skills in English, Hindi, and the local language. * Ability to handle student queries effectively and empathetically. * Familiarity with online education tools/platforms.