Learning And Development Specialist

Role Title:

Assistant Manager – Learning & Development

Role Purpose/ Overview:

To drive operational excellence by building functional and behavioral capability across diverse workforce segments in Logistics & Supply Chain.

Key Accountability Areas: • Design, develop, and deliver functional and behavioral training programs for blue-collar, semi-blue collar, supervisory, and senior-level roles within Logistics & Supply Chain operations. • Facilitate impactful sessions in English, Hindi, and at least one regional language to ensure learning accessibility across diverse workforce segments. • Develop blended learning journeys incorporating classroom training, on-the-job interventions, digital learning, and LMS-driven modules. • Apply Adult Learning Principles and the ADDIE model to design structured, outcome-oriented learning interventions. • Measure training impact through assessments, behavioral observations, feedback analytics, and performance-linked evaluation frameworks. • Create high-quality training content including presentations, job aids, SOP-based modules, facilitator guides, and reinforcement tools. • Develop structured MIS reports and dashboards using Excel to track training coverage & effectiveness. • Administer and manage enterprise-grade LMS platforms including content uploads, learner tracking, compliance monitoring, and reporting. • Travel across India (approx. 10 days per month) at short notice to support operational training needs. Base location: Hyderabad. • Collaborate with Operations, HR, and Business stakeholders to identify skill gaps and deploy timely capability-building interventions. • Build and sustain strong stakeholder relationships across regions and functions to ensure smooth planning and execution of training programs.

Role-Type:

Individual Contributor Qualification Graduation:

Bachelor’s degree in any stream. Work Experience:

5 to 7 Years in Learning & Development domain (any industry)

Must-Have Competencies: • Strong experience in training delivery across workforce levels, including supervisory and senior roles. • Expertise in design and development of both functional and behavioral training programs. • Advanced proficiency in MS PowerPoint and Excel (including reporting and dashboards). • Strong communication, presentation, and facilitation skills. • High confidence in stakeholder engagement and cross-functional collaboration. • Experience handling enterprise-grade LMS platforms. • Comfortable working with geographically dispersed workforce populations.

Good to Have: • Understanding of transportation, warehousing, and last-mile delivery operations. • Experience in Logistics, Supply Chain, Manufacturing, or Operations-driven environments. • Proficiency in at least one regional language (in addition to English and Hindi).