Associate Manager Human Resources

Job Summary This role is responsible for managing end-to-end HR operations with a strong focus on HRMS administration, process excellence, compliance, and employee lifecycle management. The role requires hands-on expertise in

Darwinbox HRMS

to ensure seamless HR service delivery, data integrity, and continuous process improvement across the organization.

Key Responsibilities 1) HR Operations & Employee Lifecycle Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, promotions, and exits. Ensure accurate maintenance of employee records and HR documentation. Oversee attendance and leave administration in coordination with all concerned stakeholders, including Reporting Managers/Head HR. 2) HRMS (Darwinbox) Management Act as the primary owner and administrator of the Darwinbox HRMS. Configure and manage modules such as Core HR, Attendance, Leave, and Employee Self-Service. Drive system adoption, enhancements, and process automation using Darwinbox. Manage HRMS data integrity, audits, reports, and dashboards. Liaise with Darwinbox support teams for issue resolution and upgrades. 3) Compliance & Governance Ensure compliance with labor laws, statutory requirements, and company HR policies. Manage audits, statutory filings, and documentation. Update HR policies and SOPs in line with legal and organizational changes. 4) Stakeholder & Team Management Partner with Unit/Location HR Business Partners, IT, Accounts, and business leaders for operational alignment. Lead and mentor Unit/Location HR operations team members. Act as a point of escalation for HR operations queries and issues. 5) Reporting & Process Improvement Prepare and present HR operational metrics, MIS, and dashboards. Identify opportunities for process optimization and digitization. Drive continuous improvement initiatives to enhance employee experience.

Required Qualifications & Experience Bachelor’s or Master’s degree in Human Resources Darwinbox Certified Professional (mandatory) 8–10 years of experience in HR operations, with at least 4 years in a managerial role Strong hands-on experience with HRMS implementation and administration In-depth knowledge of payroll, compliance, and HR operational processes

Key Skills & Competencies Advanced HRMS and HR analytics skills Strong understanding of labor laws and statutory compliance Excellent stakeholder management and communication skills Process-oriented and detail-driven approach Problem-solving and decision-making abilities Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications Experience in multi-location or high-growth organizations Exposure to HR digital transformation projects Experience handling audits and compliance for large employee populations