Front Desk Receptionist

Company Description Thakral Hospital and Fertility Centre has been a trusted provider of high-quality IVF treatments, maternity care, and surgical services in Gurgaon for over 21 years. The hospital is renowned for its experienced IVF specialists and advanced facilities offered at a reasonable cost. With a patient-centered approach, the center is dedicated to delivering exceptional medical care and personalized attention.

What you’ll do Greet & register patients (UHID/HIS), verify ID/TPA, issue tokens & receipts Manage appointments/OPD flow; triage walk-ins; communicate delays Handle calls, WhatsApp & Google enquiries; maintain basic logs Create OPD bills; collect cash/card/UPI; reconcile day-end Prepare/scan forms & prescriptions; coordinate with USG/IVF/OT/TPA/Pharmacy Basic emergency intake and doctor alert

Must-haves 12th Pass/Graduate; 1–3 yrs hospital/clinic front office Hindi & English; courteous, patient-first communication Punctual, well-groomed, calm under pressure