Key Account Manager

Job Title: Key Accounts Management Location: GGN Type: Full-time

About Us We are a leading SaaS based eCommerce Automation company solving the most complex problems for the eCommerce industry, serving more than 12k online brands, backed by tier 1 Institutional investors.

Job Description We are looking to hire an experienced key account manager to maintain solid relationships with the company's key clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops. You should also be able to develop relationships with potential clients. To be successful as a key account manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional key account manager should be able to manage multiple key accounts without compromising on the quality of services provided.

Job Responsibilities Build & maintain strong relationships

with high-revenue key clients Act as the primary point of contact

between clients and internal teams Resolve client escalations & complaints

effectively Lead and supervise account teams

for assigned clients Collaborate cross-functionally

(Marketing, Sales, Design, Logistics, Operations) Drive revenue growth

through customized client solutions Negotiate contracts & ensure timely execution

of client goals Track account performance

and share reports, forecasts & insights

Mandatory Skill Set Bachelor’s degree in Business / Finance / Sales or related field Proven experience in

Key Account Management Strong proficiency in

MS Office & CRM tools Excellent

relationship-building & stakeholder management

skills Strong

negotiation & leadership

abilities Ability to manage multiple accounts simultaneously Exceptional

communication & customer service

skills