Compliance Analyst

Neu Money, Inc. is seeking a Compliance Analyst to help support the day-to-day operations of its compliance program. The compliance team ensures adherence to all applicable laws, regulations, policies, and procedures related to financial services as well as its responsibilities to the partner bank. While focused on compliance, Neu Money, Inc.’s mission centers on building a financial world-class credit card that helps college students build credit and start on the path to financial success. This role will report to the Head of Customer Support & Compliance and key responsibilities include assisting with monthly reporting, incident report overview and documentation, updating policy and procedure documentation, assisting with internal and external audit preparation, and contributing to the continuous improvement of our Compliance Management System to continue our growth towards scale.

Responsibilities

The primary responsibilities for this position are as follows: ● Assist in maintaining and updating compliance policies, procedures, and internal control documentation. ● Assist with tracking and updating partner bank change management submission tickets ● Assist with submitting monthly Quality Assurance and compliance monitoring reports to the partner bank ● Assist with the administration and tracking of employee compliance training programs. ● Investigate, document, and respond to consumer credit report disputes ● Investigate, document, and take action on notifications of bankruptcy ● Investigate, document, and write reports for reports of identity theft or unauthorized applications ● Participate in weekly leadership meetings with the Head of Customer Support & Compliance & other Executive Team members ● Participate in partner bank compliance calls and regulatory meetings when necessary. ● Assist with internal, partner bank, and external regulatory audit preparation and follow-up. ● Assist with creating and presenting an annual Compliance Performance Report to review trends, changes, and risk exposures. ● Assist with any other projects and responsibilities as assigned. Skills & Requirements The individual hired for this role will possess the following qualifications:

● Excellent command of the English language. ● A minimum of 1- 2 years of recent experience in a regulated industry (like credit card, debit, loans, etc), compliance support, risk operations, or internal audit preferably in the FinTech or Financial Services industry. ● Some knowledge of bank regulatory frameworks (e.g., BSA/AML, Reg E, UDAAP, GLBA, etc.). ● Previous experience using JIRA/ticketing software or systems for monitoring and tracking. ● Outstanding analytical, research, and technical writing abilities. ● Strong sense of integrity, ethical judgment, and an unwavering attention to detail. ● Comfortable with the ambiguity of a startup environment (each day is different). ● Ability to handle high-pressure situations and maintain confidentiality. ● Problem solver with a proactive approach to risk identification. ● Flexibility to manage multiple tasks & projects simultaneously. ● Willingness to learn and become a product and compliance expert. ● Able to identify and propose solutions for improvements, gaps, and control weaknesses. ● Open to regular feedback and growth opportunities. ● Startup/FinTech experience is a major plus!

Location & Hours This is an in office position Remote The hours for this role are Monday - Friday 10:00 AM - 7:00 PM EST (U.S.)