GM/COO - GJF

Job Title: GM / Chief Operations Officer (COO)

Location: Chennai (On-site)

Experience: 15-26 years

Reports To: Managing Director / Board

About the Company:

Our client is an internationally established engineering consultancy with 500+ engineers and detailers across 5 countries. We deliver BIM enabled engineering services, for example Structural or MEP engineering for buildings and infrastructure projects.

With our 2 business lines „Virtual Technical Office” and „End-to-end” we offer tailored‑made engineering solutions or fully integrated project planning and supervision.

Role Overview:

Own full operational P&L and lead end‑to‑end delivery, scalability, digital transformation, and organizational growth for a large engineering/BIM services firm serving international markets.

Key Responsibilities

1. 1. P&L & Growth

- Own revenue, margins, and EBITDA.

- Drive growth via utilization (>88%), pricing, new services, and market expansion.

- Achieve annual EBITDA targets.

2. 2. Delivery & Client Excellence

- Ensure 100% on‑time delivery with zero critical defects.

- Maintain NPS >75.

- Lead governance, quality frameworks, and key client escalations.

3. 3. Capacity & Efficiency

- Scale operations through workforce planning and training.

- Optimize pyramid structure and salary cost ratios.

4. 4. Process & Digital Transformation

- Lead automation (Tekla, Revit, Python, Power BI, ERP).

- Implement ISO 9001, ISO 27001, CMMI‑equivalent systems.

- Drive BIM automation, cloud collaboration, AI‑based QA tools.

5. 5. Leadership

- Build strong second‑line leadership.

- Establish KPI‑driven, high‑performance culture.

- Maintain senior attrition

6. 6. Strategic Expansion

- Launch new services (Precast, Facade, Modular, Scan‑to‑BIM).

- Build partnerships with global software vendors.

Required Profile

Experience: 15–25 years total

- 10+ years in steel/RC detailing or BIM (USA/UK/Aus markets preferred).

- 7–10 years in senior leadership roles in ₹50 Cr+ firms.

- Proven track record scaling engineering services operations.

Technical Expertise (Mandatory)

- AISC, Eurocode, BS, AS/NZS codes.

- STADPRO, ETABS, Tekla, Revit, SDS/2, StruMIS, Navisworks, Solibri.

- LOD 100–500 workflows, steel connections, rebar detailing.

Education

- B.E./B.Tech Civil/Structural (mandatory)

- M.Tech preferred

- MBA (Tier‑1) desirable

Leadership Traits: Execution‑focused, process‑driven, strategic yet hands‑on, capable of leading 500+ engineers, based full‑time in Chennai

Other Details

- Notice Period: 30-60 days

- Work Type: Fulltime

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