Job Description
About the Company
Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through
customization.
While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1800+ people. We are seeking exceptional talent across the board to join us in our exciting growth journey.
For more about Group Bayport, please visit
Website:
https://groupbayport.com/about-us/
LinkedIn:
https://www.linkedin.com/company/groupbayport/mycompany/
Designation – Quality Analyst – Design Team
Department - Quality & Process Excellence / Design Operations
Location - Ahmedabad
About the Role
The Quality Analyst – Design will be responsible for evaluating the quality of design outputs through structured audits, generating actionable insights, and driving compliance to design standards, customer requirements, and brand guidelines. The role focuses on
improving first-time-right designs, reducing rework, and enhancing customer experience
through data-driven quality interventions.
Key Responsibilities
Quality Audits & Evaluation
Conduct end-to-end quality audits of design deliverables across products and categories.
Assess designs against defined quality parameters such as accuracy, brand compliance, customization adherence, and customer instructions.
Identify defects, error patterns, and systemic gaps impacting customer experience.
Insights & Reporting
Analyse audit data to identify
trends, themes, and root causes
of defects.
Create insightful reports and dashboards highlighting risk areas, improvement opportunities, and compliance gaps.
Share
actionable insights
with Design Leads, Coaches, and Operations teams to drive corrective actions.
Compliance & Governance
Ensure adherence to design SOPs, style guides, and quality benchmarks.
Monitor compliance scores and flag repeated non-compliance or high-risk behaviors.
Support calibration exercises to maintain audit consistency and fairness.
Stakeholder Collaboration
Partner with Design Team Leads, Trainers, and Process Excellence teams to drive quality improvement initiatives.
Participate in feedback and coaching discussions to explain audit outcomes clearly and constructively.
Support implementation of quality action plans and track effectiveness.
Continuous Improvement
Contribute to enhancement of quality frameworks, audit checklists, and sampling strategies.
Identify opportunities to improve audit effectiveness through risk-based and theme-based audits.
Support training needs identification based on audit findings.
Required Skills & Competencies
Technical Skills
Strong working knowledge of
Adobe Photoshop and Adobe Illustrator
(mandatory).
Ability to review and evaluate professional design outputs with attention to detail.
Understanding of print-ready design requirements is an added advantage.
Communication Skills
Excellent
verbal and written communication in English .
Ability to articulate quality findings, insights, and recommendations clearly and confidently.
Skilled in providing balanced, factual, and improvement-focused feedback.
Analytical & Behavioral Skills
Strong analytical mindset with an eye for patterns and trends.
High attention to detail and strong quality orientation.
Ability to challenge non-compliance objectively while maintaining positive stakeholder relationships.
Comfortable working with data, reports, and dashboards.
Education & Experience
Graduate in Design, Fine Arts, Multimedia, or any related field (preferred).
1–3 years of experience in
Design related roles
(experience in printing/e-commerce/design operations is a plus).
Exposure to quality frameworks or audit methodologies will be an advantage.