Job Description
About the Role
The Customer Service Associate will be responsible for engaging with customers through chat processes, ensuring their queries are addressed efficiently.
Responsibilities
Handle customer inquiries through chat.
Provide accurate information and support to customers.
Maintain a high level of customer satisfaction.
Qualifications
Graduate freshers and HSC with experience can apply (Commerce & Arts can Apply).
Required Skills
Excellent verbal and written communication skills.
Basic computer knowledge.
Preferred Skills
Experience in customer service is a plus.
Pay range and compensation package
Details regarding the pay range or salary will be discussed during the interview process.
Equal Opportunity Statement
Firstsource follows a fair, transparent, and merit-based hiring process. We are committed to diversity and inclusivity in our workforce.
Location
FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090
SHIFTS
5 Days Working & 2 Rotational Week Off
Transport boundary
Western line- Church gate to Virar.
Central line- CST to Thane [MAIN CITY].
Harbour line- CST to Vashi.
Documents Required
Educational documents (all originals).
Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement).
Aadhar card, PAN card.
Interested candidates please share your resume on what's app or call on 7387440806 or Mail CV on mabel.patil@firstsource.com
⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or
@firstsource.com email addresses.
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.
Job Details
Posted Date:
February 28, 2026
Job Type:
Finance and Insurance
Location:
India
Company:
Firstsource
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.