GoHighLevel Systems Architect & Innovation Lead

Position Overview:

Remote Full Time EST Timings Salary range: $2000 - $2500 per month

This role exists to own and continuously evolve our GoHighLevel ecosystem. You will be responsible for: ● Building and implementing high-quality client and internal CRM systems ● Maintaining scalable, reusable infrastructure (snapshots, hierarchies, SaaS structures) ● Proactively researching, testing, and integrating emerging GoHighLevel features ● Ensuring our agency remains ahead of platform changes and industry best practices This is not a client-facing role. You operate behind the scenes as the architect and innovator of our CRM systems.

Culture & Values:

We live by our core values - T.R.U.S.T. ● Take Action: We move fast and solve problems. ● Results Matter: We focus on delivering outcomes, not just tasks. ● Utilize Resources: We work smarter by tapping into what’s already available. ● Set Expectations: We communicate clearly and proactively. ● Transform Lives: We believe our work makes a lasting impact on our clients and their communities.Core Responsibilities

1. Custom GHL Buildouts (Execution Excellence) ● Build and configure sub-accounts based on approved scope ● Implement: ○ Pipelines & opportunity stages ○ Workflows & automations ○ Tags, custom fields, logic ○ Forms, calendars, lead routing ○ Email & SMS campaigns ● QA and test all automations before internal handoff ● Implement revisions based on internal feedback ● Follow internal SOPs and system standards You are accountable for build quality and system stability.

2. Funnels & Conversion Systems ● Build funnels and landing pages inside GHL ● Connect lead capture → CRM → automation sequences ● Ensure mobile responsiveness and clean UX structure ● Optimize for clarity, speed, and simplicity

3. Advanced Automation & AI Features ● Implement: ○ Missed call text-back ○ AI Employee / AI Agent features ○ Automated confirmations & reminders ○ Stop logic & safeguards ● Troubleshoot automation conflicts ● Prevent over-automation and logic loops You think in systems, not just tasks.

4. Continuous Platform Research & Testing ● Stay current on all GoHighLevel feature releases ● Monitor GHL communities, changelogs, and industry trends ● Proactively test new features in sandbox environments ● Vet new tools or integrations before adoption ● Identify efficiency opportunities inside existing systems You are expected to be ahead of the platform — not reacting to it.

5. Strategic Recommendations to Leadership ● Proactively recommend: ○ Automation improvements ○ System efficiency upgrades ○ New feature adoption ○ Structural improvements to hierarchy ● Provide clear implementation plans when suggesting changes ● Create documentation when new systems are adopted You do not wait to be told what to improve.

6. Snapshots & Scalable Infrastructure ● Create and maintain: ○ Reusable snapshots ○ Standard pipelines & workflows ○ Template funnels ● Improve snapshot reliability and speed ● Ensure hierarchy consistency across accounts ● Support SaaS-mode CRM improvements Your work should make future builds faster and cleaner.

7. Integrations & Advanced System Logic ● Build and maintain Zapier automations ● Troubleshoot data sync issues ● Support overflow integration work ● Ensure accurate contact creation and lifecycle tracking ● Follow internal integration standards

Success Metrics You will be evaluated on: ● Build accuracy and turnaround time ● Reduction in QA errors or rework ● Snapshot reliability & reuse rate ● System performance stability ● Documented innovation improvements per quarter ● Measurable efficiency gains in build speed ● Reduction of workload on the Systems Specialist

Required Experience ● 2–4+ years hands-on experience with GoHighLevel ● Deep experience building: ○ Workflows ○ Pipelines ○ Funnels & landing pages ○ Forms & calendars ○ AI features ○ Missed call text-back systems ● Snapshot creation & management ● Zapier (required) ● Experience in agency environments preferredSkill Requirements ● Strong automation logic thinking ● High attention to detail (QA mindset) ● Self-directed learner ● Able to operate without daily oversight ● Comfortable working inside account hierarchies ● Clear internal documentation skills ● Strong prioritization and time management ● Strategic thinking around scalability

Ideal Candidate Profile This person: ● Is naturally curious about systems ● Actively experiments with new platform capabilities ● Enjoys optimizing and refining processes ● Takes initiative without waiting for direction ● Thinks in infrastructure, not just individual tasks ● Understands both execution and long-term scalability This role allows the company to scale GoHighLevel buildouts efficiently, maintain system quality, and continuously improve both client and internal CRM systems.