Senior Manager – Facilities and Logistics Management

About Birlasoft:

Birlasoft is a global technology company enabling “next-generation” digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering “future-ready” solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasoft’s nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work.

Role: Senior Manager – Facilities and Logistics management

Location: Hyderabad

Experience : 15+ Years

Role & responsibilities:

Facilities & Infrastructure Management

- Provide overall leadership for facility operations, including office infrastructure, utilities, maintenance, housekeeping, and space management. - Oversee vendor contracts and SLAs related to facilities, security, housekeeping, transport, cafeteria, and technical services. - Drive preventive and corrective maintenance programs to ensure uninterrupted operations.

Security, Safety & Compliance

- Ensure compliance with SEZ, statutory, safety, fire, and environmental regulations. - Lead security governance, access controls, CCTV, visitor management, and incident response. - Own risk registers, audits, and corrective action tracking for admin and facilities risks.

Workplace Operations & Employee Experience

- Enable a productive, safe, and engaging workplace environment for employees and leadership. - Partner with HR, IT, and Business Leaders on workplace initiatives, expansions, and relocations. - Act as the single‑point escalation owner for critical admin and infrastructure issues.

Financial & Vendor Management

- Prepare and manage annual admin and facilities budgets. - Drive cost optimization, negotiations, and value realization from vendors. - Ensure timely invoice validation, approvals, and compliance to financial controls.

Governance, Documentation & Data Management, ISO audits

- Ensure adherence to records retention, data disposal, and documentation policies. - Maintain updated SOPs, compliance documents, risk registers, and audit trails. - Lead governance forums and reviews related to administration and facilities.

Leadership & Stakeholder Management

- Lead and mentor admin and facilities teams across Hyderabad. - Represent administration function in leadership meetings, audits, and customer visits.

Employee Transportation Management

- Ensure seamless employee transportation services, including daily commute, airport transfers, and transportation for leadership, clients, and guests. - Manage end‑to‑end transportation vendor operations, including onboarding, SLA management, statutory compliances, and service quality. - Oversee transportation MIS, Validate and approve transportation invoices, ensuring accuracy and adherence to contractual and financial controls. - Demonstrate strong working knowledge of Employee Transportation Systems (ETS) and digital commute platforms such as Move Insync, Smart Commute, or equivalent tools. - Ensure transportation operations comply with safety standards, statutory requirements, and organizational policies

Electro‑Mechanical (E&M) Operations & Business Continuity

- Ensure 100% uptime of critical electro‑mechanical infrastructure to support uninterrupted business operations. - Oversee operation and maintenance of critical electrical and mechanical equipment, including DG sets, UPS, transformers, AC units, LT/HT panels, and allied infrastructure. - Monitor equipment performance and ensure strict adherence to Preventive Planned Maintenance (PPM) calendars. - Track asset health, breakdown trends, corrective actions, and escalation management for critical systems. - Coordinate with internal teams and external service providers to ensure timely maintenance, statutory inspections, and compliance certifications. - Proactively mitigate operational risks through redundancy planning, emergency preparedness, and incident response mechanisms.

Key Interfaces

- Internal: HR, IT, Finance, Legal, Security, Business Leadership - External: Vendors, Service Providers, Government & Regulatory Authorities, Auditors

Key Skills & Competencies

- Strategic Facilities & Administration Leadership - String communication skills - SEZ / Statutory / Safety Compliance - Vendor & Contract Management - Budgeting & Cost Optimization - Risk Management & Business Continuity - Crisis & Incident Management - Strong Stakeholder Communication - People Leadership & Team Development - Co-ordinating Internally: HR, IT, Finance, Security, Leadership Teams - Co-ordinating Externally: Government Authorities, SEZ Bodies, Vendors, Auditors - Good hands-on experience in MS office (Excel, PPT) outlook & SAP.

Experience & Qualifications

- 15+ years of progressive experience in Administration, Facilities, or Corporate Services - Proven experience managing large corporate campuses or SEZ environments - Strong understanding of Indian statutory, safety, and labour regulations - Prior experience in IT / corporate environments preferred having lead a site independently.