Training Executive & Dealer Enablement

Key Responsibilities

• Visit assigned dealerships regularly and conduct structured training sessions for AMs, SMs, TLs, FMs, F&I; Executives and Sales Executives. • Demonstrate end-to-end usage of the CarCred portal including documentation workflow and escalation process. • Identify gaps in usage and take corrective action through refresher sessions. • Act as a friendly and approachable CarCred representative on ground. • Build strong comfort and trust with dealership teams. • Collect real-time feedback and share structured insights with internal teams. • Help create simple SOP guides, cheat sheets and training material. • Maintain structured reporting on dealership-wise engagement and training coverage.

Key KPIs • Track dealer login frequency and active usage. • Reduction in process errors – identifying and adapting training needs • Dealer satisfaction feedback score. • Tailormade Reports and Escalation system execution • 100% CarCred user should get trained in 30 to 90 days (level 1 to 3)

Required Skills & Profile • Strong communication skills (Hindi & English). • Confident and well-presented personality.

• High energy and field-ready mindset. • Strong interpersonal and relationship-building skills. • Quick learner of technology platforms. • Basic understanding of finance processes preferred. • Willingness to travel extensively within assigned region.

Personality Traits We Value • Approachable and warm personality. • Professional yet friendly demeanor. • Persuasive without being aggressive. • Process-oriented and disciplined. • High ownership and accountability.