Key Account Manager (Inside Sales) | Label Manufacturing | 5 Days Working

Role : Key Account Manager (Inside Sales) | Label Manufacturing | 5 Days Working

Location: Palodiya, Ahmedabad Gujarat 382115 (Work from Office)

Experience: 2 Year to 7 years

Working Hours: 9:00 AM to 6:00 PM (5 Days)

Benefits: 5 Days working, PF, PT, Gratuity

CTC: Upto ₹5 LPA ₹6.6 LPA (Hike will be based on interview performance and current/last drawn salary)

Employment: Full-time

Position Overview

Manage and grow a long-standing key client account Act as a strategic partner while driving revenue growth Handle demanding stakeholders with a calm, solution-oriented approach ⭐ Ensure long-term customer satisfaction and strong relationships

Client Relationship Management

Act as the single point of contact for assigned key accounts Build and maintain relationships with senior client stakeholders Proactively address client concerns to maintain high satisfaction levels

Account Strategy & Growth

Identify upselling and cross-selling opportunities Drive account growth and increase overall business volume Develop and execute account strategies aligned with revenue targets Conduct regular performance and review meetings with clients

Problem Solving & Conflict Resolution

Resolve client issues professionally within defined timelines Handle complex or impractical client requests tactfully Maintain composure and trust during high-pressure situations

Internal Coordination

Collaborate with Production, Sales, Design, and cross-functional teams ⏱ Ensure timely delivery and quality output as per client expectations Align internal stakeholders through clear and effective communication

Performance Tracking & Reporting

Monitor account performance, sales growth, and new opportunities ✅ Track issues and ensure timely closure Analyze client feedback to improve services and processes

Autonomous Working

Independently manage day-to-day account operations Take ownership of client deliverables and business outcomes Drive growth with minimal supervision

Authority & Decision Making

Approve pricing and discounts within defined limits Approve customer orders as per company policy ⚠ Escalate critical issues to senior management when required Negotiate contracts and commercial terms with clients

Required Skill Set

Strong communication and stakeholder management skills Advanced proficiency in Microsoft Excel with strong analytical thinking Excellent problem-solving and negotiation capabilities ⏳ Ability to manage multiple priorities in a fast-paced environment Strong business acumen with a revenue-focused mindset Confident, resilient, and independent working style Proven experience in managing demanding clients and complex accounts

✨ Bonus / Perks

Travel Allowance:

Comprehensive coverage for client visits and business trips across India Stay Allowance:

Reimbursement for accommodation during travel and client engagements

Company Profile:

Established in 1997, this award-winning packaging and label-printing leader has been at the forefront of innovation in India's dynamic print and packaging industry. With advanced manufacturing facilities, cutting-edge hybrid digital and flexographic technologies, and a strong sustainability focus, the company delivers premium labelling solutions across FMCG, Agro-chemicals, Liquor, Food & Beverage, Home Care, and Pharmaceutical sectors.

Recognized with multiple national print and packaging awards for excellence in design and production, the organization partners with leading consumer brands to create high-impact, high-quality labels such as pressure-sensitive, shrink sleeves, multi-layer, and in-mold labels. Backed by a 100+ member skilled team, it continues to set benchmarks for creativity, precision, and performance in the packaging world.

Divya Gulati-HR Recruiter-Mantrras2Success HR Solutions LLP Contact : +91-6352502644 Email: divya.gulati@mantras2success.com