Senior Technical Writer

Role: Technical Writer Experience Level:

Senior Purpose Role Own the creation and maintenance of clear, accurate, and usable documentation for enterprise AI platforms and AI-enabled workflows. This role exists to ensure that complex technical systems can be

understood, adopted, and operated at scale

without constant dependency on engineers. The Technical Writer will work closely with engineering, platform, governance, and change teams to translate technical complexity into practical guidance for different audiences. Key Outcomes This Role Owns Clear, structured documentation that enables independent platform usage Reduced reliance on engineers for basic onboarding and usage questions Consistent understanding of how AI platforms and workflows are meant to be used Documentation that supports adoption, governance, and operational readiness Key Responsibilities Create and maintain technical documentation for AI platforms and supporting systems Document platform architecture, components, and workflows in a clear, structured manner Produce user guides, onboarding material, FAQs, and reference documentation Work with engineers and architects to accurately capture system behavior and constraints Document standards, best practices, and usage guidelines Support governance and compliance documentation needs where required Ensure documentation stays current as the platform evolves Structure content for different audiences (engineers, domain experts, operations teams) What Success Looks Like New users can onboard to the platform with minimal hand-holding Documentation is accurate, current, and trusted Teams have clarity on how to use the platform correctly and consistently Reduced friction during adoption and scale-up phases Ideal Background & Skills 6–10 years of experience as a technical writer in complex technology environments Proven experience documenting platforms, APIs, or enterprise systems Ability to understand technical architectures and workflows quickly Strong written communication skills with attention to clarity and precision Experience working closely with engineering and product teams Familiarity with documentation tools and structured content approaches What This Role Is Not Not a marketing or content-creation role Not a copy-editing or proofreading-only role Not a passive documentation function This role requires active engagement with technical teams and ownership of documentation quality.