Client Relationship Manager – EPC Projects & Industrial Clients Industry: Engineering, Procurement

Location: Lucknow | Employment Type: Full-Time

Role Overview

We are seeking an experienced

Client Relationship Manager (CRM)

with a background in

EPC or industrial project environments

to manage client engagement across the full project lifecycle — from

initial inquiry and proposal development to project execution and post-commissioning support

. The role involves working closely with

engineering, procurement, and project execution teams

while serving as the key interface with clients. The ideal candidate will have strong experience managing

industrial clients, coordinating technical proposals, and supporting EPC project delivery

.

Key Responsibilities

1. Client Relationship Management

Serve as the

primary interface between clients and internal EPC teams

including engineering, procurement, and project management. Build and maintain long-term relationships with

industrial clients, project owners, and consultants

. Ensure clear communication between clients and internal project teams.

2. Project Inquiry & Proposal Management

Manage

project inquiries, RFQs, and proposal coordination

in collaboration with engineering and commercial teams. Support preparation of

technical proposals, commercial bids, and tender documentation

. Participate in

client meetings, negotiations, and contract discussions

.

3. Project Coordination & Client Communication

Track project milestones and coordinate with

project managers and execution teams

to ensure timely delivery. Provide regular

project updates and progress reports to clients

. Ensure client requirements are clearly communicated across internal teams.

4. Contract & Commercial Support

Assist in

contract finalization, commercial negotiations, and change order management

. Monitor project scope and ensure alignment between

client expectations and project execution

.

5. Business Development Support

Identify opportunities for

repeat business, project expansions, and additional EPC services

. Support the business development team in

tender participation, pre-bid meetings, and client presentations

. Maintain client records and pipeline updates within the

CRM system

.

Required Qualifications

Bachelor’s degree in

Engineering or Business Administration

(MBA preferred). 3–7 years of experience in EPC, industrial projects, or process equipment industries

. Strong understanding of the

EPC project lifecycle (Engineering → Procurement → Construction → Commissioning)

. Experience working with

industrial clients, project owners, or consultants

. Strong communication, negotiation, and stakeholder coordination skills.

Key Skills

Industrial client relationship management EPC project coordination Technical proposal & tender management Contract negotiation support Cross-functional coordination with engineering and execution teams Project lifecycle understanding

Preferred Experience

Experience working on

large industrial or infrastructure EPC projects

. Exposure to

contract management for EPC / turnkey projects

. Familiarity with

CRM tools, ERP systems, or project management software

.

Application

Interested candidates can share their CV with the subject line: Application – CRM (EPC Projects)



talent.treebay@gmail.com