Talent Acquisation Specialist

About Giggso

Giggso is a US-based

AIOps / MLOps

platform dedicated to helping support teams significantly improve

Mean Time To Detect (MTTD)

and

Mean Time To Resolve (MTTR)

, while reducing operational costs and ensuring compliance. We automate operations using cutting-edge

AI, ML, and Blockchain

components to provide a secure governance system for businesses.

Key Responsibilities

As our Talent Acquisition Specialist, you will be pivotal in scaling our teams across

India and the United States

. A significant part of your role will involve navigating the complexities of US staffing and employment compliance.

I. Global Full-Cycle Technical Recruiting (India & US)

End-to-End Recruitment:

Own the entire technical recruitment lifecycle for a variety of roles, including

Software Engineers, DevOps, Data Scientists, Product Managers, and AI/ML Specialists

, from initial job brief through offer negotiation and onboarding. Strategic Sourcing:

Develop and execute multi-faceted, creative sourcing strategies (e.g., LinkedIn Recruiter, specialized job boards, industry events, social media, and internal referrals) to build a robust, diverse, and qualified candidate pipeline in both geographies. Exceptional Candidate Experience:

Serve as an ambassador for Giggso, ensuring a positive, transparent, and highly engaging candidate experience that clearly reflects our unique startup culture and values. Stakeholder Partnership:

Act as a trusted partner to hiring managers in India and the US, defining role requirements, setting recruitment expectations, and providing data-driven, timely updates on hiring progress.

II. US Staffing & Employment Compliance

US Employment Expertise:

Maintain an up-to-date, in-depth understanding of

US employment types

(e.g., W2, 1099, C2C, Permanent Hire) and their associated

legal, tax, and contractual restrictions/implications

for both onshore and offshore hiring. Compliance Integration:

Ensure all US-based recruitment processes and vendor engagements adhere strictly to relevant labor laws and compliance requirements. Contract Negotiation:

Lead negotiations with candidates and US staffing vendors on employment contracts, rates, and benefits, ensuring legal compliance and alignment with Giggso’s compensation structure. III. Vendor Management & Staffing Operations

Global Vendor Strategy:

Identify, vet, and onboard external staffing agencies and third-party vendors, with a strong focus on those specializing in

niche US and India IT talent

. Performance & SLA Management:

Establish and monitor clear

Service Level Agreements (SLAs)

and

Key Performance Indicators (KPIs)

for all vendors (e.g., quality of submissions, time-to-fill, interview-to-offer ratios). Report performance to stakeholders. Cost Control:

Conduct detailed negotiations on placement fees, conversion rates, and contractual terms to ensure maximum cost-effectiveness and strict adherence to the recruitment budget. Process Optimization:

Standardize and streamline the vendor submission and tracking process across both regions, maintaining a highly organized and auditable vendor management database/system.

Qualifications & Skills Experience:

  3+ years

of progressive experience in end-to-end technical IT recruitment, ideally within a high-growth startup or fast-paced technology environment. US Staffing Mandate:

Demonstrable, hands-on experience and a strong working knowledge of US staffing requirements

, including different employment classifications (W2, 1099, C2C) and the related contractual and compliance nuances. Vendor Management:

At least

1 year

of direct experience managing, negotiating with, and evaluating the performance of external staffing/recruitment agencies. Communication & Influence:

Exceptional verbal and written communication skills with the ability to build immediate rapport, influence stakeholders, and negotiate effectively across different cultural contexts. Education:

Masters degree in Human Resources (Full-time program is mandatory).