Customer Support Specialist : Wealth

About the job Customer Success Specialist – SBNRI

(Gurgaon)

About SBNRI: We are a fast-growing fintech startup simplifying banking, investments & taxation for NRIs. Join us to be part of a dynamic, high-growth journey!

Role Highlights: First point of contact for client queries & issue resolution. Provide tech/product support and ensure seamless client experience. Collaborate with product & tech teams to resolve issues quickly. Educate clients on product features & best practices. Track & document client interactions and feedback for improvements.

Requirements: 1–2 years of experience in client/tech support and (preferably product/fintech). Strong understanding of product-based company workflows. Excellent communication (verbal & written). Tech-savvy, problem-solver, with startup enthusiasm.

Why SBNRI? Work at a high-growth fintech startup. Ownership, learning & career growth opportunities. Energetic, collaborative culture.

CTC - 4.5 to 5 lpa max