Job Description
Collabera Overview
Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diver sify workforces for the Fortune 1000 globally. Our company will always honor its roots and our foundation will remain, but we have evolved into an organization that is enabled by people, driven by tech, and always thinking about the future of the industry and our clients.
Role: Director / Senior Manager – Presales & Practice, Ecommerce
The Purpose, Role Definition, and Requirements: The WHY and WHAT for a Director / Senior Manager – Presales & Practice:
Collabera is seeking a Presales & Practice Leader for the Retail vertical to drive solution strategy, presales execution, and proposal management across large and strategic retail opportunities. This role will report directly to the Vice President and will serve as a key partner to Sales, Delivery, and Practice teams to shape winning solutions and accelerate revenue growth.
The ideal candidate will have strong hands-on presales experience, deep retail domain expertise, and a background in global IT services organizations.
Essential Duties and Responsibilities:
Presales & Solution Leadership
Own end-to-end presales and proposal development for retail opportunities, ensuring clear win themes, solution differentiation, and compliance
Lead strategy discussions with Sales, Practice, and Delivery teams to define account plans, deal strategies, and solution roadmaps
Partner closely with Sales to drive large deals, managed services engagements, and long-term retail transformation programs
Manage opportunity lifecycle: prospect → evaluate → propose → close
Retail Domain & Client Engagement
Provide subject matter expertise in retail technology, advising clients on architecture, modernization, and transformation strategies
Lead due diligence, solution definition, and roadmap development for complex retail engagements
Participate in all phases of customer opportunities including ideation, estimation, design, implementation planning, and transition to delivery
Act as a trusted advisor to clients and internal stakeholders
Proposal & RFP Management
Lead and manage RFI/RFP responses, including functional and technical sections
Analyze RFP requirements, create outlines and storyboards, and ensure all compliance elements are met
Write, review, and refine proposal content to ensure consistency of messaging and articulation of win strategy
Coordinate with internal and external stakeholders for content, graphics, pricing inputs, and approvals
Manage proposal schedules, milestones, reviews, and final submissions
Conduct proposal kick-off meetings, reviews, and governance checkpoints
Practice & Content Development
Support development and maintenance of internal content assets including:
Retail capability statements
Solution decks and presentations
Case studies, past performance, and reusable proposal content
Contribute to retail practice growth, positioning, and thought leadership
Retail/Ecommerce experience is mandatory. Priority will be given to candidates with expertise in one or more of the following areas:
E-commerce platforms & omnichannel retail
Supply chain, merchandising, and inventory systems
Store operations, POS, and digital store technologies
Data, analytics, AI/ML for retail
Retail cloud modernization (AWS, Azure, GCP)
(Robotics and automation experience is a plus, but not required.
Essential Education, Skills, and Environment:
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
8–12+ years of experience across presales, delivery, and/or practice leadership within the retail vertical
Proven success managing presales functions and large IT services proposals
Strong experience working in global IT services or consulting organizations
Excellent communication, facilitation, and stakeholder management skills
Strong analytical, problem-solving, and solutioning capabilities
Entrepreneurial mindset with strong customer and quality focus
