Senior Engagement Manager

Greetings from Peeoplefy!!!

About the Organization At our healthcare consulting and services arm, we deliver end-to-end solutions that modernize and simplify healthcare systems. We combine industry expertise with practical innovation to build scalable, outcome-driven solutions that improve care delivery and patient experience.

Role Overview We are looking for a seasoned Client Engagement Professional who can lead high-complexity, enterprise-level programs with strategic visibility. This role requires strong executive presence, cross-functional leadership, and expertise in managing large-scale technology and operations programs in client-facing environments.

Location - Hyderabad Experience - 11+ years

Key Responsibilities Client Engagement & Relationship Management Act as the primary liaison between executive client leadership and delivery teams Maintain strong executive relationships and ensure roadmap alignment Lead governance meetings, SLA reviews, and performance discussions Communicate program progress, risks, and outcomes effectively Program Leadership & Execution Manage end-to-end execution of complex programs across tech and ops teams Drive delivery within scope, budget, and timelines Define milestones, success metrics, and resource allocation Identify risks and implement proactive mitigation strategies Strategic Planning Align program deliverables with client business objectives Collaborate with stakeholders to define measurable success metrics Lead continuous improvement initiatives Performance Monitoring Track KPIs and performance indicators Drive performance optimization through structured reviews and post-mortem analysis Ensure SLA adherence and operational excellence

Candidate Profile 10+ years of experience in consulting/services program management Strong experience in client-facing, enterprise program delivery Proven ability to manage multi-team technology initiatives PMP / CSM / CSPO or relevant certifications preferred Bachelors degree in Computer Science / Information Systems or related field

Why Join? Work on enterprise healthcare transformation programs High executive visibility and strategic ownership Opportunity to drive meaningful impact in healthcare systems

Interested candidates please share your updated resumes on amruta.bu@peoplefy.com