Job Description
Key Responsibilities:
Scale overall revenue and profit of the organisation
Revenue Growth:
Core Business: Meritto (CRM) and Collexo (Payment automation cloud)
Non-Core Business: Email, SMS, WhatsApp, ChatBot, Voice Broadcast, Payments & Telephony
Key Responsibility: Communication Business
Upsell, Cross-sell and Cost Corrections: To identify potential business opportunities
Subject matter expert on Meritto (CRM) and Collexo (Payment automation cloud)
Achieve key business goals and metrics defined
Cross-team collaborations - Trainings and consultancy to internal stakeholder (CS & Sales team) & clients
Product bundling, packaging, pricing schemes and driving internal competition to scale overall business
Report & Analytics: Manage reports and generate actionable insights for all stakeholders
Product ideas and suggestions to R&D team to exponentially scale overall business
Operational tasks: All operational tasks to support revenue and profit growth of the organisation
Any additional task defined by department and business leadership
Desired Candidate:
Candidate should have logical think-ability, business acumen, learnability, solution-oriented problem solving approach and good communication skills.
Self-starter and highly motivated individual with an ability to work in a fast-paced environment
Proactive and self-directed
Passionate about learning and exploring digital platforms and new-age technologies
Worked or wants to work in roles similiar to CS, Sales or Revenue Operations role
Qualifications:
Education Level:Business Management - B.Com, BBA or MBA(Desired)
Overall work experience: 1 to 3 years
Relevant Experience: Experience on Telephony Business
Supportive Skills: Business growth, MS Excel, MS Word, MS PowerPoint
CRM Knowledge & Certifications: CRM, Marketing Automation softwares, Whatsapp Business API, Payments and Telephony systems
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Job Details
Posted Date:
February 27, 2026
Job Type:
Business
Location:
India
Company:
Meritto
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.