Customer Support Executive

We’re Hiring: Customer Support Executive (In-Office) | Kolkata

Are you passionate about helping customers and delivering excellent service experiences? Join UnoTasker, a fast-growing startup connecting customers with trusted personal and home care service professionals.

We are looking for a Customer Service Executive who is fluent in English and Hindi and can handle customer interactions with professionalism, empathy, and efficiency.

Location: Kolkata (In-Office Role) Job Type: Full-time

Key Responsibilities: - Handle customer queries via calls & chat - Provide timely resolution and maintain high customer satisfaction - Coordinate with internal teams and service providers - Manage booking-related issues and follow-ups - Maintain accurate records of customer interactions

Requirements: - Mandatory fluency in English and Hindi (spoken & written) - Strong communication and problem-solving skills - Customer-focused attitude with patience and professionalism - Basic computer skills and ability to work with CRM/tools - Prior experience in customer support, customer service, or call center roles is preferred

Why Join UnoTasker? - Work with a dynamic and fast-growing startup - Opportunity to build your career in customer success and operations - Collaborative team environment - Hands-on learning and growth opportunities