Client Retention and Lifetime Value Analyst

Company Description

Krishna’s Herbal & Ayurveda, the flagship brand of Sandipani Healthcare Private Limited, is a leading Ayurvedic wellness company established in 2007. Headquartered in Jodhpur, Rajasthan, it operates two GMP-certified, state-of-the-art facilities spanning 15,000 sq. meters to produce over 170 Ayurvedic and herbal products catering to preventive and therapeutic wellness. With ₹300+ Crore in Annual Recurring Revenue and growing global demand, we focus on delivering high-quality, natural healthcare solutions rooted in Ayurveda and innovation. Krishna's Herbal & Ayurveda is committed to building a globally recognized Ayurvedic brand that values integrity and customer trust.

Role Description This is a full-time, on-site role based in Jodhpur for a Customer Analytics Manager (Retention & LTV Focus). The individual in this role will manage customer analytics initiatives with a focus on improving customer retention and lifetime value (LTV). Daily responsibilities include analyzing customer behavior, performing data analytics, creating data visualizations, supporting business strategies through insights, and implementing retention-focused analytics models aligned with the organization’s goals.

Qualifications Strong Analytical Skills and proficiency in Data Analytics Knowledge of Statistics and experience in creating Data Visualizations Proficiency in Analytics tools and methods to support data-driven decision-making Exceptional problem-solving abilities and attention to detail Experience working in customer retention, LTV analysis, or related domains is a plus Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field Excellent communication skills to translate complex insights into actionable business strategies