Front Desk Receptionist FOR HOSPITAL

Company Description Apollo Clinic is a trusted healthcare organization renowned for its commitment to providing high-quality and comprehensive medical services. As a part of the Apollo Hospitals Group, it delivers personalized and accessible healthcare solutions to patients. The clinic combines state-of-the-art technology with a patient-centric approach to ensure excellent care and well-being. Located in Deoghar, Apollo Clinic is dedicated to upholding its reputation for excellence and compassionate service to the community.

Role Description This is a full-time on-site role for a Front Desk Receptionist at Apollo Clinic in Deoghar. The Front Desk Receptionist will serve as the first point of contact for patients, managing front desk operations, greeting visitors, answering phone calls, and maintaining appointment schedules. Additional responsibilities include performing basic clerical duties, addressing patient inquiries, and ensuring a welcoming and efficient reception area to support the clinic's operations and patient care.

Qualifications Strong Phone Etiquette and Receptionist Duties skills, including answering calls, scheduling appointments, and directing inquiries appropriately Proficiency in Clerical Skills, such as filing, data entry, handling patient records, and managing administrative tasks Excellent Communication skills, both verbal and written, to professionally interact with patients, staff, and visitors Commitment to providing outstanding Customer Service to ensure patient satisfaction and handle concerns effectively Ability to multitask, organize workloads efficiently, and maintain a courteous demeanor under pressure Proficiency in computer applications such as MS Office; familiarity with medical office software is an advantage Prior experience in front desk or reception functions within a healthcare environment is preferred High school diploma or equivalent; additional certifications in office administration or a related field are an advantage