Accounts Receivable Specialist

PLEASE DO NOT APPLY IF YOU DO NOT HAVE PRIOR WORK EXPERIENCE IN OCEAN FREIGHT FORWARDING ACCOUNTING AND THE ABILITY TO INTRODUCE NEW TOOLS, PROCESSES, AND BEST PRACTICES FROM PREVIOUS ROLES.

Job Description:

The accounts receivable specialist coordinates payments receipt from our customers according to contracted terms and conditions. Provide both out-bound and in-bound phone support in resolving client payment issues and questions.

Job Responsibilities: ·

Initiate outbound follow-up collection calls on outstanding accounts to resolve unpaid balances. Work account portfolio regularly to identify accounts and follow up. ·

Handle all incoming calls and assist Customers with invoice inquiries and resolve issues. ·

Process freight payments to the carrier and reconcile any potential disputes ·

Process freight payments to drayage providers and reconcile any potential disputes ·

Manage the credit, overpayment and refund functions for each assigned account. ·

Update AR systems with pertinent information based on outcome of client contacts. ·

Research and follow up with customers regarding lost bills or billing questions to ensure that payment is/will be received. ·

Create written correspondence to customers with outstanding balances to provide documentation regarding account status. ·

Provide follow up and reports for AR Manager regarding delinquent account status and follow up planned and required. ·

Other Duties as assigned