International Client Relationship Manager (CRM)

Company: Aimlay Private Limited Location: Rohini West, Sector 10, Delhi Experience: 3–7 Years (International) Industry: Education / EdTech Shift - Night (9:30 Pm to 6:30 Am)

Job Overview We are looking for a

result-driven Client Relationship Manager (CRM)

with a strong

sales background and payment collection experience . The candidate will be responsible for managing client relationships, ensuring timely fee collection, and maintaining a high level of customer satisfaction throughout the student lifecycle. Key Responsibilities Handle

end-to-end client relationship management

for enrolled students Ensure

timely collection of pending payments / fees

from clients Maintain accurate records of

client interactions and payment status in CRM systems Coordinate with sales and operations teams for smooth client handling Resolve client queries and provide proper guidance related to courses/services Achieve

monthly collection targets

and contribute to revenue goals Build and maintain long-term relationships with clients.

Requirements 1–5 years of experience

in Sales / CRM / Collections / Customer Handling Experienced in Upselling and Cross Selling Strong communication and negotiation skills Experience working on

CRM tools

(Lead management / payment tracking systems) Ability to handle pressure and meet targets Basic understanding of the

education / EdTech industry

is preferred Graduate in any discipline Key Skills Client Relationship Management (CRM) Payment Collection / Fee Recovery Telecalling / Follow-ups Negotiation & Persuasion Skills Customer Handling Sales Orientation

What We Offer Competitive salary + Unlimited incentives Growth opportunities in a fast-growing EdTech organization Dynamic and performance-driven work environment.