Instructional Design Manager

Roles & Responsibilities:

• Lead, mentor, and manage a team of LXDs and Sr. LXD • Oversee end-to-end project execution, ensuring quality and timely delivery • Collaborate with clients, SMEs, and internal teams to gather inputs and align on objectives • Drive the content strategy and ensure instructional alignment with business goals • Review and sign off on final content for instructional accuracy, tone, and completeness • Design scalable learning solutions using varied modalities (eLearning, video, microlearning, etc.) • Ensure adherence to brand guidelines, learning standards, and visual identity • Manage multiple projects simultaneously and balance competing priorities • Perform effectively under pressure and meet tight deadlines without compromising quality • Implement and monitor quality assurance processes across content development stages • Identify and correct errors related to structure, formatting, grammar, and instructional design • Collaborate with teams to address quality issues, incorporate feedback, and uphold content excellence • Address learning gaps with innovative and user-centric solutions • Provide feedback, resolve issues, and improve processes through stakeholder collaboration • Showcase subject-matter expertise when needed to support learning solution development • Promote continuous improvement and maintain a high bar for learner experience

Key Skills: • Strong attention to detail and editing skills aligned with brand and quality standards • A deep understanding of instructional design principles and adult learning theories • Strategic planning, execution, and a solution-oriented mindset • Excellent written and verbal communication skills, including editorial precision • Ability to facilitate client-SME discussions and manage stakeholder expectations • Confident presenter and communicator on business-aligned learning outcomes • Expertise in multiple learning modalities to solve diverse business problems • Ability to adapt content for various cultural, technical, and business needs • Collaborative, feedback-driven, and skilled at coaching content teams • Time management and multitasking in high-paced, deadline-driven settings • Open to iteration based on client feedback and quality assurance reviews • Strong eye for visual composition and content flow

Qualification • Graduate in any discipline; relevant certifications preferred. • Minimum 8 years of experience in instructional design or learning experience design • Prior experience leading teams of IDs and LXDs. • Proven ability to develop scalable learning solutions for global audiences. • Familiarity with localization, regionalization, and translation adjustments for diverse markets. • Excellent communication skills with experience in managing global stakeholders.