Human Resources Manager

Location : Vadodara, Gujarat, India -

Onsite Working schedule would be the

graveyard shift or a night shift

Position Overview

The

HR Manager

will lead and oversee all aspects of human resources operations for our Vadodara office. This role will be responsible for end-to-end HR management — from recruitment and employee engagement to compliance and performance management. The ideal candidate will have a proven background in

BPO hiring ,

Indian labour laws , and

employee relations , with a strong ability to align HR strategies with business objectives.

Key Responsibilities

Talent Acquisition & Recruitment Lead full-cycle recruitment for BPO and corporate positions. Develop and implement sourcing strategies to attract and retain top talent. Manage onboarding, orientation, and employee integration programs.

Employee Relations & Engagement Foster a positive, inclusive, and high-performance work environment. Design and execute engagement initiatives to enhance employee morale and retention. Serve as a trusted advisor to employees and managers for HR-related concerns and conflict resolution.

Performance Management & Development Implement and manage performance appraisal systems. Support leadership in developing employee growth and succession plans. Facilitate training and development programs aligned with organizational goals.

HR Operations & Compliance Ensure compliance with all local labour laws, statutory regulations, and government requirements (e.g., PF, ESI, Shops and Establishments Act, Gratuity, etc.). Maintain and update HR policies in alignment with Indian legal frameworks and company standards. Oversee payroll coordination, attendance, and leave management.

Strategic HR Planning Partner with management to align HR strategy with business needs. Provide insights on workforce trends, talent analytics, and organizational planning.

Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field (MBA in HR preferred). 5–8 years of progressive HR experience , with at least

3 years in a managerial capacity . Proven experience in

recruiting and managing BPO employees . Strong understanding of

Indian labour laws, statutory compliances , and HR best practices. Excellent communication, leadership, and interpersonal skills. Proficient in HR systems, MS Office, and HR analytics tools.

What We Offer Competitive compensation and benefits package. Opportunities for professional development and career advancement. Collaborative, inclusive, and growth-driven work culture. Chance to work with a globally recognized brand in outsourcing excellence.