Japanese Accounts Receivable Analyst

HCLTech Hiring for Japanese Accounts Receivable Analyst

Note: Japanese JLPT Certificate L2/L1 is mandate, Candidate should be able to speak Jananese.

Roles and Responsibilities:

- Answer customer's queries via customer calls, emails, chat - Resolve customer requests such as; checking product availability for a certain point in time, order status, request for a price quotation, request for information about account status and outstanding payments, and request an account statement, a copy of an invoice, or delivery document. - Coordinate other departments such as Order management, collections dispute, and cash application team to resolve a customer inquiry. - Process account receivable related to finance functions as required. - Adhere to TAT and currency and manage queues and inquiries as per agreed metrics. - Report out daily performance and update all performance and update all performance logs abilities.

Qualification :

- Good communication skills with good command in English - Fluency in third languages ; Japanese JLPT Certificate L2/L1 - Good analytical skills and problem-solving - Good listening and comprehension abilities - Multitasking and ability to coordinate with multiple stakeholders - Can do attitude and flexible with scope of works

Interested candidate can share the resume over email

shivangi.sh@hcltech.com