Job Description
At SentiSum, we’re building the AI-native
Voice Of Customer platform,
helping top consumer brands understand why customers churn and what to do about it. We turn noisy support tickets, reviews, chats, and surveys into clear retention signals.
As a
Senior Backend Product Engineer , you’ll play a pivotal role in scaling the systems behind that intelligence, working across data pipelines, event-driven architecture, and product logic to deliver real outcomes. You won’t just build APIs, you’ll help shape features that drive revenue, retention, and product excellence.
What you’ll do
Own and evolve core backend systems, from data ingestion to product logic
Design scalable, event-driven services that power real-time insights
Work closely with Product, AI, and Frontend to bring new features to life
Help simplify architecture, reduce tech debt, and improve performance
Contribute to key engineering decisions and mentor where needed
You might be a fit if…
You’ve built and scaled backend systems in a product-led company
You have 4-8 years of experience, primarily in product tech companies
You care about impact — and think in outcomes, not just endpoints
You’re comfortable working across distributed systems and async architectures
Bonus: You’ve worked with feedback data, AI/ML, or analytics-heavy platforms
Our stack
Languages : Java, Python
Infra : Kubernetes, Kafka, AWS
Search & Storage : Elasticsearch, PostgreSQL, S3
Why join us
Work on a product that drives real business impact for customers
Small, senior team → high trust, high ownership, no fluff
Bootstrapped, profitable, and building for the long term
Opportunity to shape the future of AI-native customer intelligence
Salary: 25 lac - 40 lac + bonus + ESOPS
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.
Job Details
Posted Date:
February 25, 2026
Job Type:
Technology
Location:
India
Company:
SentiSum
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.