Sales Manager

Job Title: Sales Manager – Skin & Hair Clinic

Location:

[Thane/Andheri] Department:

Sales & Patient Counselling Reports To:

Clinic Director / Operations Manager

Job Summary We are seeking an experienced and result-driven Sales Manager to lead and manage the sales operations of our skin and hair clinic. The role involves converting patient inquiries into consultations and treatments, managing counsellors, driving revenue growth, and ensuring an excellent patient experience.

Key Responsibilities

Lead and manage the clinic’s sales team including patient counsellors and front desk executives. Convert walk-in, online, and call inquiries into paid consultations and treatment packages. Achieve monthly and quarterly revenue targets for skin and hair treatments. Guide patients on suitable treatment plans such as laser treatments, hair restoration, PRP, skin rejuvenation, etc. Monitor daily sales performance and prepare reports for management. Develop sales strategies and promotional campaigns to increase clinic revenue. Train and mentor counsellors on consultation techniques and treatment knowledge. Coordinate with doctors and clinic staff to ensure smooth patient flow. Handle high-value consultations and resolve patient concerns or objections. Maintain CRM records and track lead conversion rates.

Key Performance Indicators (KPIs)

Monthly revenue targets Lead-to-conversion ratio Average treatment package value Patient satisfaction and retention rate

Required Qualifications

Bachelor’s degree in Business Administration, Marketing, or related field. 3–6 years of experience in

clinic, aesthetic, dermatology, wellness, or healthcare sales . Strong knowledge of

skin and hair treatments

is preferred. Proven track record of achieving sales targets.

Skills Required

Strong sales and negotiation skills Excellent communication and patient counselling ability Leadership and team management skills CRM and reporting skills Customer relationship management

Salary & Benefits

Competitive fixed salary + performance incentives Monthly / quarterly sales incentives Professional training in aesthetic treatments Career growth opportunities in the aesthetic healthcare industry