Senior Application Support Specialist

Role

: Senior Application Support Engineer Location:

Chennai – World Trade Center, Perungudi Work Mode:

Hybrid Timing

: (London Shift 1:30 - 10:30 PM)

*Cab facilities provided both ways*

About the Role We are looking for a

Senior Application Support Engineer

with strong

hands-on L2/L3 support experience

in

commodities trading or financial services environments . This is a

business-facing, front-office support role

requiring deep technical expertise, ownership of incidents, and the ability to work in a fast-paced 24x7 environment.

Key Responsibilities Provide

L2/L3 application support

for critical trading applications (e.g.,

Endur, Trayport ) Lead incident management, troubleshooting, and

root cause analysis Ensure high availability and rapid resolution for front-office users (traders, risk, operations) Support applications hosted on

Microsoft Azure

(App Services, Functions, Azure SQL, Cosmos DB) Work closely with business users, developers, infrastructure, and vendors Act as

SME

during releases, changes, and production issues Develop minor code fixes, scripts, and automation to improve stability and efficiency Maintain documentation, runbooks, and knowledge base Mentor and guide junior support team members Mandatory Requirements 10–15 years

of application support experience Strong

front-office, business-facing support

in

commodities trading / financial services Strong

SQL

skills (queries, optimization, stored procedures) Experience supporting

real-time trading environments Good understanding of

Azure cloud operations Willingness to work in a

24x7 support environment Technical Skills Trading workflows: trade capture, risk, scheduling, settlements SQL & database performance tuning Scripting: Python / PowerShell / Shell Windows & Linux environments Monitoring, alerting, and automation tools

Kindly share your resume at

aishwarya.saravanan@antal.com