Delivery Manager (Front End Application)

Delivery Manager Chennai & Bangalore 5 days work from office .

Delivery Manager – POS Modernization Program

Role Overview We are seeking an experienced

Delivery Manager

to lead a large‑scale

Point‑of‑Sale (POS) Modernization Program

for a US‑based client. This role requires a

hands‑on delivery manager

who can operate as an individual contributor when needed, while owning end‑to‑end program delivery across onshore and offshore teams. The ideal candidate brings

prior hands‑on experience working in the US or

deep expertise in

US client engagement , and a proven track record of managing

onsite - offshore delivery teams (50–60+ resources)

across Project management, Engineering, BA, QA, DevOps, and UI/UX functions in Retail Client facing systems.

Location

: Chennai

Key Responsibilities Client Engagement & Program Leadership Act as the

primary delivery partner

for the US client, owning delivery commitments, milestones, and outcomes Lead

day‑to‑day client interactions , daily status updates, steering committees, and executive reviews with a strong focus on transparency and trust Translate business objectives of the POS modernization program into clear delivery plans and execution roadmaps Proactively manage client expectations, risks, dependencies, and escalations End‑to‑End Delivery Ownership Own

end‑to‑end delivery

across planning, execution, release management, and stabilization phases Drive delivery excellence across

Agile / Hybrid delivery models Ensure predictable outcomes across scope, schedule, quality, and cost Establish and enforce delivery governance, metrics, and reporting cadence Hands‑On & Self‑Contributor Role Remain

hands‑on

where required—creating, reviewing plans, estimates, architecture approaches, and critical deliverables Actively contribute to solution discussions, release planning, dependency management, and risk mitigation Provide strong technical and delivery judgment rather than operating purely as a coordinator Offshore Delivery & Team Leadership Lead and scale

offshore delivery teams of 50–60+ members , including Developers, BAs, QA, DevOps, and UI/UX Drive strong collaboration between onshore client stakeholders and offshore execution teams Establish clear ownership, accountability, and performance management across teams Mentor and coach delivery leads, scrum masters, and technical leads Cross‑Functional Coordination Ensure seamless collaboration across Engineering, BA, QA, DevOps, and UI/UX streams Align architecture, development, testing, and release practices to modernization goals Drive DevOps maturity, CI/CD adoption, and release automation where applicable Collaboration & Leadership Behaviors Builds strong working relationships across Engineering, BA, QA, DevOps, and UI/UX teams Handles conflicts and disagreements constructively without escalation fatigue Communicates crisply with executives while remaining approachable for delivery teams Balances

delivery urgency with team sustainability

in offshore/onshore models Actively mentors delivery leads, architects, and senior engineers

What Success Looks Like Leads with

clarity, empathy, and decisiveness , especially during high‑pressure delivery phases Demonstrates

strong cultural sensitivity

when working with US clients and global offshore teams Creates an environment of

psychological safety, transparency, and ownership with on time qualitative delivery Encourages

open dialogue, constructive challenge, and cross‑functional collaboration Models professional behavior aligned with

enterprise client expectations and delivery ethics driven Photon Delivery Governance

Required Experience & Qualifications 12+ years

of overall IT / Digital Delivery experience 5+ years

in a Delivery Manager / Program Delivery Lead role for US‑based clients Deep understanding of

US client expectations , communication styles, and delivery governance Prior hands‑on working experience with US client

(onsite or long‑term client engagement) Strong experience delivering

POS, Retail, Payments, Transaction‑heavy systems

(modernization preferred) Proven experience managing

large offshore delivery teams (50–60+ resources) Strong experience with

offshore–onshore delivery models

and overlapping time‑zone execution Solid understanding of Agile delivery, SDLC, release management, and quality assurance practices

Key Skills & Competencies Excellent

client communication and stakeholder management

skills Strong delivery planning, estimation, and risk management capabilities Ability to operate at both

strategic and execution levels High ownership mindset with a bias for action and accountability Strong leadership presence with the ability to influence senior stakeholders Experience working in

overlapping US–India hours

is mandatory

Preferred (Good to Have) Experience with

cloud‑native modernization , microservices, or API‑driven architectures Exposure to

DevOps, CI/CD, and modern QA automation practices Experience in

Retail / POS transformation programs

for large enterprises