Customer Service Representative

Customer Service Executive

Location: Gurugram, Haryana Contact Person -Shaba Khan 9667462538 shabakhan@policybazaar.com Interview Mode -Only Face-to-Face (No Virtual Interviews) Qualification- 0-3 yrs (Freshers are welcome) Salary Package- 2.5 LPA to 4 LPA

Responsibilities

Communicate with customers via phone, email and chat Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers.

Qualifications and Experience

Graduation. Fresher or Experience Ability to communicate effectively in English language. Basic computer skills. Excellent phone etiquette and excellent verbal, written, and interpersonal skills.