Cluster Team Lead – Inside Sales

Bengaluru | Full-time

Reporting to: Sales Head

About the Role

We're looking for a hands-on Cluster Team Lead – Inside Sales to manage a small pod of inside sales executives and drive daily execution, discipline, and revenue .

This role is ideal for a Senior Inside Sales Executive / Team Lead who enjoys being on the floor, coaching reps, tracking numbers, and closing deals—not just reporting .

What You'll Own

Manage a cluster of 6–10 Inside Sales Executives

Own monthly revenue targets for your cluster

️ Run daily stand-ups, pipeline reviews, and follow-ups

Track calls, conversions, closures, and rep productivity

Coach reps through call reviews, objection handling, and closing

Ensure 100% CRM hygiene (calls, follow-ups, notes, pipeline stages)

Handle first-level customer escalations and stuck deals

Support onboarding and ramp-up of new sales reps

What We're Looking For

Experience

3–6 years in inside sales / telesales

1–2 years as a Senior Sales Exec / Team Lead

Experience selling to SMEs / B2B customers preferred

️ Skills

Strong closing and follow-up discipline

Comfortable with daily targets and pressure

Hands-on, floor-driven leadership style

Working knowledge of CRM tools (Zoho, HubSpot, LeadSquared, Salesforce, etc.)

Basic Excel / Google Sheets for daily MIS

How You'll Be Measured

Cluster revenue vs target

Conversion rates (Lead → Interaction → Closure)

Rep productivity & follow-up discipline

CRM hygiene & forecast accuracy

Rep ramp-up and retention

Why Join Us

Clear ownership and accountability

Direct exposure to the Sales Head

Fast-growing inside sales engine

Strong career path to Sales Manager / Cluster Head roles

Performance-driven culture (numbers > narratives)