Technical Writer

Required Expertise · 3 to 6 years of experience as a Technical Writer or Software Documentation. · Bachelor's degree in Computer science, Engineering, or equivalent. · Knowledge of Documentation tools like MS Office, Robohelp, Acrobat, SnagIt, and InDesign. · Demonstrated experience working with application and infrastructure architecture diagrams development, which aligns with industry open standards. · Sound knowledge and experience in Content architecture and cataloguing. · Must have domain experience into General Insurance or Health Insurance.

Key Responsibilities · Learning/understanding the documentation tools and process. · Determine the needs of end users of technical documentation. · Coordinating with subject matter experts in understanding product and functionality to produce high-quality documentation that meets applicable standards. · Research, design, illustrate, revise, edit, and write high-quality documentation. · Re-writing existing documents with proper standards. · Preparing easy-to-understand Online Help, User Manual, and other User Documentation. · Assisting in preparing templates, preparing/formatting Word documents, power point presentations in accordance with prescribed organization standards. · Create tutorials to help end-users use a variety of applications. · Prepare articles, and blogs, to promote software applications