Microsoft Dynamics Consultant

Job Title: Microsoft Dynamics 365 Functional Consultant (Finance and Operations) Designation – Team Lead/Assistant Manager (Level 1 Support Team) Job Summary: We are looking for a proactive skilled Microsoft Dynamics 365 Functional Consultant to support our Finance and Operations modules and resolving day-to-day end user issues and queries/technical issues. The ideal candidate will have hands-on experience with Dynamics 365 strong troubleshooting skills, and the ability to work collaboratively with cross-functional teams

Key Responsibilities: • Monitor and manage JIRA tickets related to Dynamics 365 issues and enhancements. • Troubleshoot and resolve L1 functional issues in Dynamics 365 applications. • User Access Management process (Create an New users/access grant, revoke and modifications) and Manage User access in Azure platform. • Perform root cause analysis and implement long-term solutions. • Collaborate with business users to understand and document requirements. • Configure and customize Dynamics 365 modules as needed. • Assist Non regression testing for MS New Release deployment version upgrade. • D365 workflow design creation / modifications any modules • Coordinate with Microsoft support or third-party vendors when required. • Maintain documentation for issue resolution, configurations, and processes. • Provide user training and support for new features or updates. • Lead or support implementation projects, including planning, execution, and delivery. • Provide ongoing support, troubleshooting, and system maintenance. • Train end-users and create user documentation. • Stay updated with the latest Dynamics 365 features and best practices. ________________________________________ Required Skills & Qualifications: • Graduation - Finance or Commerce background

• Strong understanding good skill set of D365 Finance and operation all modules end to end cycle.

• Microsoft Certified: Dynamics 365 Fundamentals or equivalent. • Prior experience in a support or helpdesk environment.

Preferred Experience: • 3+ years in a Dynamics 365 Functional consulting or implementation role Finance and operation modules. • Experience working in Agile or hybrid project environments. • Familiarity with integration tools and data migration strategies.

Interested candidate please share your WhatsApp only-8009942815