Assistant Manager - HR Operations

JD: Assistant Manager - HR Operations

About the Role

We are looking for an Assistant Manager – HR Operations to support and ensure smooth execution of core HR operational processes across the employee lifecycle—from onboarding to exit. This role is critical in delivering a seamless and positive employee experience through efficient HR processes, strong coordination with internal stakeholders, and maintaining high standards of accuracy, compliance, and confidentiality.

If you are detail-oriented, process-driven, and passionate about creating excellent employee experiences through operational excellence, this role will provide strong exposure and growth in HR Operations.

What You'll Be Doing (Key Responsibilities)

- Execute end-to-end HR operations processes including onboarding, employee lifecycle changes, and exit management. - Support and coordinate Performance Management, Promotions, and Compensation Revision cycles. - Ensure timely and accurate payroll inputs submission and coordinate with Finance for payroll processing, PF, insurance, and other statutory compliances. - Maintain and update employee records in HRMS and ensure data accuracy, integrity, and confidentiality. - Facilitate smooth onboarding by managing documentation, HRMS entries, and induction coordination. - Manage employee exit formalities including clearances, documentation, and system updates. - Address employee queries related to HR policies, payroll, benefits, and HR operations. - Ensure adherence to HR policies, processes, and compliance requirements. - Generate and maintain HR reports, dashboards, and operational metrics. - Identify opportunities for process improvement and support automation initiatives using HRMS and technology platforms. - Coordinate with cross-functional teams including Finance, IT, and Business Leaders to ensure smooth HR operations delivery.

What We Look For In You (Job Requirements)

- 8-10 years of experience in HR Operations, preferably in the IT services industry. - Strong understanding of HR lifecycle processes including onboarding, payroll coordination, performance management, and exit management. - Hands-on experience working with HRMS systems (Darwin box experience is an advantage). - Strong attention to detail and ability to maintain high data accuracy. - Good understanding of HR policies, compliance, and statutory requirements. - Strong coordination and stakeholder management skills. - Ability to manage multiple priorities and meet deadlines in a fast-paced environment. - Good analytical and reporting skills. - Strong communication and interpersonal skills. - Self-driven, proactive, and solution-oriented mindset.

Key Success Measures (KPIs)

- Accuracy and timeliness of HR operations processes - Payroll input accuracy and adherence to timelines - Employee onboarding and exit experience - HRMS data accuracy and compliance adherence - Employee query resolution turnaround time - Process improvement and automation contributions