ServiceNow Developer- ITSM

ServiceNow Developer Job Description: Experience:

4–8 Years Location:

Hyderabad Designation:

Senior Consultant Job Description: Implement ServiceNow Performance Analytics (PA), Virtual Agent (VA) solutions. Configure and customize

Service Portal ,

Service Catalog , and UI components. Design KPIs, indicators, scorecards, dashboards, and reports. Develop and manage integrations between ServiceNow and third-party systems. Enable data-driven insights for ITSM processes. Work with stakeholders to define metrics and benchmarks. Ensure data accuracy, UI/UX best practices, and effective data visualization. Required Skills: ServiceNow Performance Analytics Virtual Agent Service Portal Service Catalog UI Configuration & Customization ServiceNow Integrations (REST/SOAP APIs) Reporting & Dashboards Strong ITSM Process Knowledge