Senior SAP OTC Business Analyst

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Role: Senior SAP OTC Business Analyst

Exp: 7 to 12 Years

Location: Pune (Client location)

Notice Period: Immediate to 15 days Joiners preferred

Shift: General shift

The Senior SAP OTC Business Analyst is responsible for leading the analysis, design, configuration, and support of the SAP Order-to-Cash cycle. This role requires strong functional expertise in SAP SD modules, deep understanding of end-to-end OTC business processes, and hands-on experience with sales, pricing, delivery, billing, and credit management.

The analyst will collaborate with cross-functional business teams and IT partners to deliver scalable solutions, improve OTC process efficiency, and support global SAP initiatives.

Key Responsibilities

- OTC Process Design & Analysis - Lead the design and optimization of the full OTC lifecycle, including: - Customer Master & Credit Management - Sales Order Management - Pricing & Discount - Availability Check (ATP) - Delivery & Shipping - Transportation Coordination - Billing & Invoicing - Returns & Credit/Debit Memo Processing - Conduct requirements workshops with Sales, Customer Service, Finance, Supply Chain, and Distribution teams. - Document functional specifications, process maps, and solution designs. - SAP SD Configuration & Enhancements

Perform configuration in SAP SD including:

- Sales document types, item categories, and schedule lines - Pricing procedures and condition techniques - Delivery types, route determination, shipping points - Billing types, output types, and invoice processing - Write functional specs for WRICEF objects (reports, interfaces, enhancements, forms). - Cross-Functional Integration

Work closely with:

- SAP MM/LE for deliveries, shipments, and inventory - SAP FI/CO for billing, revenue posting, and credit processes - SAP PP for ATP and production-related order fulfillment - EDI/IDoc teams for order, delivery, and invoice integrations - Ensure seamless process flow across upstream and downstream systems. - Project & Implementation Support - Support SAP implementations, rollouts, upgrades, and S/4HANA conversion initiatives. - Lead SIT, UAT testing cycles and defect management. - Support data migration activities related to customers, pricing, and OTC objects. - Maintain complete solution documentation and training materials. - Production Support & Continuous Improvement - Provide Tier-2/Tier-3 support for complex OTC issues. - Troubleshoot order processing, delivery, invoice failures, and pricing discrepancies. - Analyze performance gaps and recommend improvements to enhance order accuracy and cycle time. - Support SAP release updates, regression testing, and quarterly enhancements.

Required Qualifications

- 7–12 years of SAP SD / OTC functional experience. - Strong configuration experience with sales orders, pricing, deliveries, and billing. - Solid understanding of OTC business processes and best practices. - Experience with EDI/IDoc integrations and partner profiles. - Hands-on experience with SAP ECC and/or S/4HANA. - Ability to gather requirements, lead workshops, and translate business processes into SAP solutions.