Senior SDR

About SuperOps

SuperOps is a growth-stage SaaS company building next-generation software for IT service providers and MSPs worldwide. Backed by leading venture capital firms including Addition, Matrix Partners, and Elevation Capital, we are redefining how IT teams operate and scale. Our Sales Development team forms the foundation of our revenue engine, driving pipeline growth and acting as the first point of engagement for prospective customers globally.

What You’ll Accomplish

Own and drive inbound and outbound prospecting efforts to generate qualified sales opportunities for Account Executives. Engage decision-makers and identify business challenges where SuperOps can deliver value. Build and maintain a strong and predictable pipeline aligned with regional revenue targets. Mentor and support junior SDRs by sharing best practices, messaging strategies, and prospecting techniques. Partner closely with Marketing, Sales, and Operations teams to execute targeted campaigns and improve conversion rates. Continuously refine outreach strategies, messaging, and qualification frameworks. Act as a brand ambassador and subject-matter expert on SuperOps solutions. Maintain accurate CRM hygiene, pipeline tracking, reporting, and forecasting.

Key Responsibilities

Manage high-volume outbound engagement through calls, emails, and social selling channels. Research accounts and develop strategic prospecting plans. Qualify opportunities using structured discovery and business-value conversations. Collaborate with Account Executives to ensure smooth opportunity handoff. Analyze performance metrics and recommend improvements to outreach effectiveness. Contribute to playbooks, onboarding support, and process enhancements within the SDR team.

Qualifications

2–5 years

of experience in B2B SaaS sales, Sales Development, or Business Development roles. Experience in a fast-paced startup or high-growth environment preferred. Exposure to international markets (North America or global markets preferred). Strong track record of meeting or exceeding pipeline or revenue targets. Experience with CRM platforms and modern sales engagement tools. Excellent written and verbal communication skills in English. Highly self-motivated, goal-oriented, and customer-focused mindset. Strong collaboration skills with cross-functional global teams. Open to working in flexible shifts based on business requirements.