Job Description
Role: Recruitment Operations Executive
Experience: 1–2 Years
Department: Recruitment Support/Operations / Accounts
Key Duties and Responsibilities
1) Client & Account Management
Assist in preparing proposals, contracts, and supporting documentation for client projects.
Monitor client feedback and hiring trends and share insights with internal teams to improve service delivery.
Work collaboratively with Delivery, HR/People Operations, Finance, and Business Operations teams to address client requirements.
Maintain strict confidentiality of project financials, operational strategies, and sensitive client information.
2) Recruitment Delivery Support
Understand job requirements and assist in building a strong candidate pipeline.
Use multiple sourcing methods such as job portals, referrals, social media, and Boolean search techniques.
Conduct initial candidate screening through emails, job portals, WhatsApp, and video calls.
Coordinate and schedule client interviews and technical screenings.
Maintain accurate candidate trackers and ensure timely updates for internal stakeholders.
Support recruitment closures within defined SLAs and manage multiple open roles efficiently.
Review contracts and offer documents to ensure compliance with company policies and client agreements.
Flag any discrepancies in contractual terms and coordinate with HR, Business Operations, or relevant teams for resolution.
3) Onboarding & Post-Recruitment Operations
Assist in onboarding new hires by ensuring required documentation and compliance procedures are completed.
Coordinate with finance and HR teams to ensure timely processing of salary, reimbursements, and other approved financial requests.
Track employee payment timelines and escalate potential delays to the reporting manager.
Address employee queries related to leave balances, reimbursements, or payroll processes and coordinate with the relevant teams for resolution.
Support employee engagement and maintain positive employee relations by addressing concerns and escalating risks when required.
4) Reporting, Governance & General Expectations
Participate in team meetings and support preparation of project updates and operational reports.
Maintain daily and weekly reports covering open roles, candidate pipeline, contract status, payment tracking, and operational updates.
Manage administrative tasks effectively in a fast-paced work environment.
Communicate professionally with internal teams and external stakeholders.
Ensure compliance with company policies related to confidentiality, data privacy, and documentation standards.
5) Secondary Duties (as Needed)
Conduct online research to support internal documentation such as geo-wise compliance requirements.
Assist in building local partner networks for recruitment or payrolling support in international locations where the company does not have a legal presence.
Support additional operational or administrative requirements aligned with business needs.
6) Financials, Invoicing & Account Handling (Primary Responsibility)
Support the management of internal accounts and project financials, ensuring timely updates and accuracy.
Coordinate with Accounts Payable (AP) and Accounts Receivable (AR) teams to ensure timely invoice processing and payments.
Follow up on invoices and payments in line with contract terms and billing cycles.
Coordinate with local vendors or partners to gather financial and compliance-related information when required.
Assist with reconciliation of delivery confirmations (DC), internal delivery confirmations (IDC), purchase orders, and milestone approvals to ensure accurate billing.
Track receivables, reimbursements, and credit notes; highlight any risks or delays to the reporting manager.
Maintain organized and auditable records for contracts, invoices, and payments, and support internal or external audits when required.
Assist in forecasting monthly budgets and tracking overall project expenditures.
Qualifications & Experience
Bachelor’s degree in business administration , Accounting, Communication, or a related field .
1–2 years of experience
in account coordination, operations, recruitment support, or similar roles.
Basic understanding of technology roles and business environments is preferred.
Strong communication and interpersonal skills with the ability to interact effectively with clients, candidates, and internal teams.
Good organizational and multitasking abilities with attention to detail.
Ability to work in a fast-paced environment with multiple priorities.
Skills & Tools
Tools:
Microsoft Word, Excel, and PowerPoint; ATS, CRM, HRIS, e-invoicing tools, timesheet systems, video interview platforms, and collaboration tools such as Microsoft Teams.
Key Skills:
Stakeholder coordination, sourcing support, interview scheduling, contract review assistance, billing coordination, data tracking, reporting, risk identification, confidentiality, and compliance.