Guest Services Coordinator

Company Description

Ether Atelier Chocolat, led by Chef Prateek Bakhtiani, is a luxury chocolaterie based in Mumbai that redefines chocolate as an elevated form of artistic and culinary expression. Founded in 2019, the atelier has grown from serving private and corporate clients to offering luxury gifting, bespoke wedding cakes, and customized collaborations for businesses and individuals. Ether Atelier is renowned for its meticulous attention to detail in high-end event catering, corporate gifting, and retail partnerships. With a commitment to craftsmanship, precision, and innovation, Ether creates sophisticated chocolate experiences. The atelier focuses on superior ingredients, intricate design, and refined processes to define modern chocolaterie excellence.

Role Description

This is a full-time, on-site position based in Mumbai for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for managing reception duties, handling phone calls, maintaining a welcoming environment for clients and visitors, and overseeing clerical tasks. The role also involves providing excellent customer service, ensuring smooth communication, and assisting with administrative support as required.

Qualifications

Proficiency in Receptionist Duties and Clerical Skills Strong Communication and Customer Service abilities Excellence in Phone Etiquette Ability to maintain organization and handle administrative tasks efficiently Friendly demeanor and professional appearance Prior experience in a similar role is preferred Basic computer skills are an advantage Proficiency in English and local languages