CRM Manager

Company Description Melhor Group is a distinguished real estate brand specializing in creating exceptional residential spaces that blend comfort, style, and elegance. With a focus on thoughtfully designed homes, we provide high-quality living experiences that cater to the unique needs of families and individuals. Our projects feature inspiring views, meticulously planned layouts, and luxurious amenities that enhance the standard of living. Committed to fostering a sense of community and delivering personalized services, Melhor Group ensures every client enjoys a seamless and elevated lifestyle through a concierge-style approach. Join us in shaping the future of residential living in North Goa.

Role Description We are looking for a

detail-oriented and responsible CRM professional

to manage

customer payments, documentation, and compliance

for our premium residential and commercial projects in Goa. This role is

NOT

for freshers or generic call-centre/customer support profiles. Only candidates with

real estate CRM, collections, and compliance exposure

should apply.

Key Responsibilities: Handle customer communication (Email / WhatsApp / Calls) Raise demand letters & track payment schedules Manage ATS registrations Ensure GST & RERA compliance Coordinate with Accounts, Sales & Legal teams Follow up for collections and reconciliations Maintain accurate client & payment records Prepare MIS reports for management

Who Should Apply? 2+ years experience in Real Estate CRM / Customer Success Hands-on with ATS, demand raising, collections Knowledge of RERA & GST processes Strong written & verbal communication Comfortable with follow-ups and documentation Organized, disciplined, and detail-focused

Who Should NOT Apply? Freshers Call-centre / BPO profiles Non-real-estate CRM background Sales-only profiles without documentation/collections work

How to Apply? Interested candidates must answer the screening questions while applying. Only shortlisted candidates will be contacted.