USA Real Estate Product Analyst/Specialist/Manager

The Opportunity We're looking for someone who has actually worked in USA real estate as a transaction coordinator, listing coordinator, virtual assistant to agents, real estate agent, or in any operational role where you dealt with: MLS listings Purchase agreements and contracts Title and escrow processes CRMs like Follow Up Boss or kvCORE Transaction management tools like Dotloop, SkySlope, or Qualia Communication between buyers, sellers, agents, lenders, and title companies If you've been the person making sure deals close smoothly, tracking contingencies, managing documents, and coordinating between multiple parties, this role is for you.

What You'll Do

Be the Voice of Real Estate Users (40%) Translate \"agent speak\" into clear requirements for our tech team Test new features from a real estate professional's perspective Talk to USA real estate agents, brokers, and transaction coordinators Conduct user research calls to understand their daily workflows and pain points Watch how users interact with our platform and identify friction points

Guide Product Decisions (30%) Help prioritize features based on what will actually help agents close more deals Review designs and prototypes—call out when something won't work in real practice Write user stories that reflect real transaction workflows Advise on integrations with tools agents already use Spot opportunities we're missing because we don't live in their world Document & Train (20%) Create documentation and training materials for real estate users Build workflow guides that match how agents actually work Develop onboarding sequences for new users Record video tutorials and help articles Identify common user questions and create resources Support & Feedback Loop (10%) Jump on calls with confused users to understand what's not working Gather and synthesize feedback from agents using the platform Be the advocate for users in internal discussions Help support team understand real estate context behind questions

You're a Great Fit If You Have

Real Estate Operations Experience (Required) 2-4+ years working in USA real estate operations, such as: Transaction coordinator (virtual or in-office) Listing coordinator Virtual assistant to real estate agents/teams Real estate operations manager Inside sales agent (ISA) with transaction knowledge Any role where you managed deals from contract to close USA Real Estate Knowledge (Required) Deep understanding of USA real estate transaction workflows Know the difference between escrow in California vs attorney states Familiar with contingencies, disclosures, and closing processes Experience with MLS systems Understanding of title, escrow, and lending processes Know what HOA, COE, EMD, and other industry acronyms actually mean Tools & Systems (Required) Hands-on experience with real estate tools like: CRMs: Follow Up Boss, kvCORE, LionDesk, CINC, BoomTown Transaction Management: Dotloop, DocuSign, SkySlope, Authentisign Title/Escrow: Qualia, SnapDocs, ResWare Communication: Slack, WhatsApp, team communication tools Comfortable learning new software quickly Can create process documentation and workflows Communication Skills (Required) Excellent written and spoken English (you'll talk to USA agents daily) Can explain complex real estate processes clearly Comfortable on video calls with clients Patient and empathetic with users Can translate between technical and non-technical language

Nice to Have (But Not Required) Real estate license (USA or your home country) Experience training other transaction coordinators or VAs Worked with multiple brokerages or team structures Understanding of different state regulations (Ohio, Texas, Florida, etc.) Experience with any product management or user research Previous work with tech startups or SaaS companies Basic understanding of APIs and integrations

What Makes This Role Different You're NOT: ❌ Doing actual transaction coordination for agents ❌ Cold calling or sales ❌ Managing agent clients' deals You ARE: ✅ Using your real estate expertise to guide what we build ✅ Ensuring our product actually works for real estate professionals ✅ Being the expert voice that says \"agents don't work that way\" ✅ Making sure we solve real problems, not imaginary ones

Day in the Life Review feedback from yesterday's user interviews Join product meeting with tech team to discuss new feature requirements Update user stories based on real estate workflow you documented Conduct user interviews with USA agents Test new feature release and provide real estate perspective Create help documentation for escrow integration Join demo call with potential client to understand their needs Participate in sprint planning to advocate for user priorities

What Success Looks Like

First 30 Days Complete 10-15 user interviews with USA agents and transaction coordinators Document top 5 pain points in their current workflows Understand our current product features and technical capabilities Identify 3 \"quick wins\" that would make agents' lives easier First 90 Days Become the go-to person for \"how do agents actually do this?\" Influence at least 2 major product decisions based on real estate insights Create comprehensive workflow documentation for key user journeys Build relationships with 5-10 active users for ongoing feedback First 6 Months Establish regular user research cadence (weekly interviews) Help ship features that agents actually use and love Reduce user confusion by creating clear documentation and training Identify and validate the next big integration or feature to build

Why This Role Matters Most real estate software sucks because it's built by people who've never closed a deal, never chased a lender for a pre-approval, never dealt with a title company that's slow to respond. You've lived it. You know the chaos. Your experience is more valuable than any MBA when it comes to building software that agents will actually use. You'll help us avoid the trap of building \"cool features\" that don't solve real problems.

What We Offer

Impact Your real estate knowledge directly shapes what we build Regular contact with USA real estate professionals See your ideas become features agents use daily Help make real estate transactions less painful Work Environment Fully remote position Flexible hours with some evening overlap for USA calls Fast-paced startup where your opinion matters Work with global team across Israel, India, and USA Modern collaboration tools Compensation & Benefits $7,000 – $20,000 annual salary (based on experience) Flexible work from home setup Professional development opportunities Potential for role growth as company scales Growth Opportunity This role can evolve into product management as you grow Learn about product development, user research, and tech Build a unique skill set combining real estate + product Be an early team member at a growing startup We're Looking For Someone Who Knows real estate from personal experience - You've been in the trenches Loves talking to people - User interviews energize you Notices details - You catch workflow gaps others miss Gets stuff done - You don't wait to be told what to do Bridges gaps - You translate between agents and developers Wants to grow - This is a stepping stone to product leadership Red Flags (Please Don't Apply If) You've only read about real estate, never worked in it You only want a pure transaction coordinator role (we're building software, not running transactions) You're not comfortable with tech or learning new tools You can't work some evening hours (USA overlap is essential) You want a corporate job with mentorship (we're early-stage and things change fast) Application Process Submit application with: Resume highlighting real estate experience Brief cover letter explaining: Your real estate operations experience, tools you've used, biggest pain point you've experienced in real estate transactions, what interests you about this role Quick screening call (20 min) - Get to know each other Real estate knowledge assessment We'll ask about common transaction scenarios User research simulation Mock user interview exercise Team interview - Meet potential teammates