Application Support Specialist

Application Operations Engineer – Chennai

Experience:

6+ years Work Mode:

Work From Office Notice Period:

Immediate Joiner

We are looking for an experienced

Application Operations Engineer

to join our team in Chennai. The role focuses on supporting high‑availability applications across distributed systems, web services, and batch processing environments. You will work closely with development, QA, and product teams to ensure application stability, operational readiness, and continuous improvement.

Role Overview As an AppOps Engineer, you will handle production support, troubleshoot complex issues across multi‑tier systems, enhance monitoring, participate in on‑call rotations, and contribute to automation initiatives. The role requires hands‑on experience with Linux/Unix or Windows platforms and strong analytical and problem‑solving skills.

Key Responsibilities Support production and non‑production applications across Linux/Unix or Windows environments. Troubleshoot issues across distributed systems, APIs, web services, and batch/transaction processing. Participate in a 24x7 on‑call rotation to manage escalations effectively. Improve monitoring through dashboards, alerts, and health checks. Automate operational tasks including deployments, validation, and alert remediation. Collaborate with cross‑functional teams to ensure production readiness. Perform root cause analysis and contribute to stability improvements.

Key Skills Application Support / Production Support Linux / Unix / Windows administration Bash / PowerShell / Python Distributed systems, APIs, web services Batch / transaction processing Control‑M / Autosys SFTP / FTP / NDM Splunk / AppDynamics / Dynatrace / ExtraHop SQL / Oracle Networking fundamentals (TCP/IP, DNS, firewalls, load balancers)

How to Apply Interested candidates may please share their CVs at

riya.sarathi@sonata-software.com .