Integration Engineer

Role - Technical Implementation Engineer (Integrations)

Location: Pune (Hybrid ,3 days from office a week)

Experience: 5–10 years

Department: Cybersecurity Engineering / Professional Services

Role Type: Implementation + Integration Engineering

Role Overview

We are seeking a highly skilled with strong work ethics - Implementation Engineer to design, implement, and support integrations between enterprise cyber-security platforms and systems such as ServiceNow, Splunk, Jira, CMDBs, SIEM/SOAR platforms, Cloud services, and custom-built data pipelines.

The ideal candidate has strong experience working with APIs, automation workflows, data transformations, authentication frameworks, and enterprise IT ecosystems.

Experience with platforms like Qualys or other vulnerability/asset/security tools is preferred but not mandatory.

The candidate has to develop/upskill strong background in Qualys ecosystems and products.

Note - Title will be of 'Technical Implementation Engineer'. Seniority will be dependent on multiple factors including Interview feedback & Total Number of years of experience

Role will involve Night shifts & relocation to Pune is required for this role

Key Responsibilities

You will own below pieces of Qualys Integration & Implementation projects with Customers across multiple time zones including and not limited to -

1. Integration Implementation

- Implement end-to-end integrations with ITSM platforms (ServiceNow, BMC, Jira) including: - CMDB synchronization - Ticketing automation workflows - Data lifecycle management - Integrate with SIEM platforms (Splunk, QRadar, Sentinel) for: - Log ingestion - Correlation dashboards - Vulnerability/event forwarding - Configure and manage cloud integrations for AWS, Azure, GCP.

2. API Development & Automation

- Build and customize connectors using: - REST / SOAP APIs - Webhooks - Data ingestion pipelines (e.g., Splunk HEC, Kafka, SQS, EventHub) - Write automation scripts using Python, PowerShell, Bash.

3. Data Mapping & Transformation

- Map and normalize cybersecurity data: - Assets - Vulnerabilities - Compliance controls - Configuration items - Handle ETL logic (extract, transform, load) for large datasets.

4. Customer Delivery

- Conduct discovery workshops to capture technical requirements. - Prepare integration design documents (HLD, LLD) and implementation plans. - Execute deployments, validate functionality, and ensure performance optimization. - Conduct UAT, fix issues, and deliver final operational handover.

5. Troubleshooting & Support

- Diagnose API/authentication issues (OAuth2, JWT, Basic Auth, API Keys). - Resolve dataflow failures, timeouts, duplicate records, and mapping gaps. - Provide post-implementation support and optimization.

Mandatory Skills (Similar Tech Stack) — NOT tool-specific

Candidates must have experience with any two of the following:

ITSM Platforms

- ServiceNow ITSM / CMDB - BMC Helix, Jira, Cherwell - Experience with MID Server, discovery logic, and CMDB relationships

SIEM / SOC Tools

- Splunk (add-ons, HEC, dashboards, ingestion pipelines) - QRadar, Elastic, Azure Sentinel, LogRhythm

Tech Stack & Automation

- REST APIs, JSON, XML, YAML - Python, PowerShell, Bash - Webhooks, schedulers, cron jobs - ETL/data pipeline experience

Infrastructure

- Linux server administration - Basic networking (VPN, proxies, certificates, firewalls) - Cloud (AWS/Azure/GCP) fundamentals

Preferred Skills (Not Mandatory, but Highly Valued)

Experience with any security platform such as:

- Qualys (VMDR, CSAM, Cloud connectors) - Tenable, Rapid7, Wiz, CrowdStrike, Defender - Vulnerability management concepts - Cloud security basics - Asset inventory and CMDB best practices

Ideal Candidate Traits

- Strong problem-solving mindset - Can simplify complex tech for customers - Works independently with enterprise clients - Strong communication & documentation skills - Passion for automation and integration engineering